Wyze cam flashing yellow and blue

Hello, I had 2 wyze cam v2 that has been sitting in box for over an year. I already have one installed and working well. I tried installing the 2 new ones today. Both of them got installed and went through firmware upgrade & hung up. I had to download the firmware in SD card and flash it as recommended in forums. When I did this it it went from yellow to blue light and after few minutes the ...

Wyze cam flashing yellow and blue. Flash Firmware for Wyze Cam v3. Wyze Cam v3 files can be found on the Release Notes page. Download a specific version of firmware, For Windows 10: Right-click on the folder and select extract all. For Mac: Just drag and drop the folder, put it on the root directory of your microSD card. For both Mac and Windows, rename the file to demo_wcv3.bin.

Now both v2 cameras show solid yellow light. I tried updating to every available old firmware version (4.9.5.115 to 4.9.91574) and could not get past the solid yellow light. I tried holding the reset button more than 6s, 5 mins and 10 mins while plugging in the power cable. During the update, the light did change to purple light.

Hi - As the title says, I need to reconnect them to the base station. I’m not getting the ‘flashing yellow’ as per Wyze’s instruction. Currently, the base station has been newly added and is connected via the ethernet cable to the router. v1. After the power is switched On, the LED flashes briefly once yellow (never again) and once blue, then Off …Download non-rtsp firmware, unzip, rename to demo.bin. Power off, Insert microsd, hold setup, power on, wait 3-6 seconds and note the flashing blue led. I held it for about 20 second and no blue light. Not even the blueish color wyze documented. Tried a different microsd, same result.Tap the settings icon > Wyze Support > Submit a log. Choose Doorbell > Connectivity Issues. Press in on the doorbell while also pushing it up to remove it from the backplate. This exposes the back wiring and setup button. Press and hold the setup button until the status light turns solid yellow. Once the light turns solid yellow, release the ...Wait 3-4 minutes. The camera will reboot, and the light status will change during this time. Once complete, the status light will flash yellow and blue at the same time (not alternating). Note: Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on.Greetings tomp, Thanks for your response. During the step where you hold down the setup button while plugging in USB cable and continue to hold button, I get a momentary yellow light and then light changes to blinking light (pale) blue (blue and yellow together) and it goes on forever. The above was my reply to you until I looked at instructions again and discovered I wasn’t having to rename ...

... blue for Wyze Cam v2 and Pan or purple for Wyze Cam v3. Scan the QR code to ... If your Wyze Cam is flashing red light, it means that the device is ready to ...According to the videos and the Wyze site, there will be a flashing yellow light indicating that the cam is ready to set up. However, for the past 12 hours, I only have a flashing blue light on my device. As soon as I plug it in, there is a solid yellow light for 2-3 seconds and then the light goes off 2-3 seconds and a flashing blue appears.So all of a sudden your Wyze camera has stopped working and it’s began flashing yellow and blue. This could mean a number of things. First, your camera may not be able to …Help needed for yellow-blue light flashing! Lifestyle. enom91 April 1, 2019, 1:39pm #1. Hi, I bought my Wyze Cam V2 about 6 months ago. I mainly used it to watch my puppy while I am at work, and worked great! Few days ago, I got into trouble connecting my cam through phone. Do not remember exactly what it was saying, but it kept trying to ...To set up your Wyze Base Station: Connect your mobile device to the same Wi-Fi network your base station will be set up to. In the Wyze app, tap Home, then tap + plus sign on the top left.; Tap Add Device.; Tap Cameras > Wyze Base Station > Next.; Plug one end of the included power supply cable into the base station, and the other end into …Now both v2 cameras show solid yellow light. I tried updating to every available old firmware version (4.9.5.115 to 4.9.91574) and could not get past the solid yellow light. I tried holding the reset button more than 6s, 5 mins and 10 mins while plugging in the power cable. During the update, the light did change to purple light.A brief overview of Wyze cam lights Solid yellow light Solid blue light Flashing yellow light Flashing blue light Solid red light Solid blue lightPlug in your USB cable while pressing and holding the setup button. Continue to hold down the setup button until the status light flashes solid blue (the led flashes blue and yellow at the same time, giving off a blue hue). Wait for a couple of minutes. After the camera has finished booting, the status light will change. Wyze Cam v1

Oct 17, 2020 · Turn off the camera and insert the micro SD card; Hold the camera setup button and plug the power cable; Wait until the light is solid blue (3 to 5 sec), then release the setup button; Wait for 3 to 5 minutes for the firmware installation; Check if the camera starts working again. This procedure usually fixes the problem, and the camera's light ... Just got the camera today…. I set it up at home in a WiFi environment, set it up to detect motion, added my MicroSD card, tested it, all was good. Then took it down to our condo …Mar 16, 2023 · To do this, simply unplug your router for 30 seconds and then plug it back in. Once your router has restarted, open the Wyze app and go to the Devices tab. From here, select the light that is flashing blue and tap "Repair." This will help establish a new connection between your light and your router. April 01, 2022 09:04 All Wyze devices have a handy status light that helps determine what state the device is in. You'll find the status light on the front of your Wyze Cam Pan v2. No light? Make sure it's properly connected to power. Status Light Guide Detailed Have more questions? Submit a request Still need help? Contact Us

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Jan 23, 2022 · Welcome to the Forum @var.bolivar69! Here is some information regarding your light status from the LED Status Light Indicator Knowledge Article. Flashing yellow, yellow and blue, or blue Note: The same troubleshooting steps will be taken if the status light is flashing. Power cycle the camera by unplugging the power and plugging it back in. If the camera returns to flashing yellow but never ... I eventually tried a firmware update (using .193 as that’s in my other cameras) on 32GB Micro SD card. Afterwards light was flashing blue and I was able to press the Setup button and do a clean install. Then moved it to a new location, waited about a minute for the various lights to settle on solid blue. Now working well.Why is my Wyze camera flashing blue and yellow? Flashing yellow, yellow and blue, or blue Power cycle the camera by unplugging the power and plugging it back in. If the camera returns to flashing yellow but never reconnects, set the camera up as a new device. ... Yes, you can use the Wyze Cam without internet but first you need to complete a ...May 19, 2023 · Once complete, the status light will flash yellow and blue at the same time (not alternating). Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on. To use your new webcam: Connect the USB A to A cable to the Wyze Cam USB port and the computer USB port. Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on. When I reread. Want to revert the webcam firmware update? I must have missed importance of: Visit the Release Notes page for the latest Wyze Cam v2 firmware file.Jun 7, 2022 · Note: The “Solid Blue” in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue.* This is what I was referring to as the blinking light blue light. Problem is it continues to blink - never turns blinking yellow or solid “dark” blue.

SETUP. 1 Download the Wyze app and create an account. 2 Connect the camera to a power outlet and wait for 15 seconds until the yellow status light flashes. 3 Press the SETUP button for 3 seconds until you hear a voice …Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on. When I reread. Want to revert the webcam firmware update? I must have missed importance of: Visit the Release Notes page for the latest Wyze Cam v2 firmware file.Apr 6, 2023 · Flashing red light - Ready to connect to Wi-Fi. Flashing red and blue lights - Connection is in progress. Flashing blue light - The camera is connected and finishing setup. Solid blue light - Camera is powered, connected, and working properly. After Setup is Complete. Solid red light - Live stream is being viewed or a recording is in progress. If your Wyze Cam is stuck on a flashing blue light, try resetting the device and then re-pairing it with the Wyze app. Can I use my Wyze Cam when it’s in flashing blue mode? No, you cannot use your Wyze Cam when it is in flashing blue mode.Wyze Cam Outdoor Quick Start Manual View and Read online. Est. reading time 3 minutes. Cam Outdoor Security Camera manuals and instructions online. ... Flashing yellow & blue lights The device is pairing with the base station Flashing blue light The device is connecting to the network Solid blue light The device is working properlyHi, Setting up the Pan Cam and having the same flashing blue light issue. Couldn’t find the specific post on the community, apologies if that’s not the case. Pan Cam is able to connect to the wifi and obtain the IP address I can see Pan Cam MAC connected to the wifi router as well Blue light keeps on flashing on the Pan Cam On the app, no wifi …Trying to load the firmware onto a Wyze v2. 16 gb sd card with partitioned 512mb root drive. Get the blue light then it begins slow blink and I can hear it clicking. Put in the sd card with the fir...I eventually tried a firmware update (using .193 as that’s in my other cameras) on 32GB Micro SD card. Afterwards light was flashing blue and I was able to press the Setup button and do a clean install. Then moved it to a new location, waited about a minute for the various lights to settle on solid blue. Now working well.May 19, 2020 · Note: The “Solid Blue” in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue.* This is what I was referring to as the blinking light blue light. Problem is it continues to blink - never turns blinking yellow or solid “dark” blue.

V2 flashing blue/yellow I have a V2 camera that was unplugged a few months ago to plug Christmas lights in, in the mean time we changed internet providers. I just plugged the camera back in and tried to “add device” but the camera will only blink blue/yellow.

Fixing Wyze Base Station Flashing Blue. Change Ethernet Cable. If your base station is in perfect shape, then the first thing you should do is change the ethernet cable. Several owners have pointed out that the issue with the base station flashing is mostly related to a defective ethernet cable.Check network settings: Ensure that your Wi-Fi network is functioning properly and that other devices can connect to it without any issues. If necessary, restart your router or contact your internet service provider for assistance. Update firmware and app: Make sure both the Wyze outdoor base station firmware and the Wyze app are up to date.iOS: Camera+ is our favorite photography app for iPhone, and today it gets a few cool updates as well as $1 off the regular price. iOS: Camera+ is our favorite photography app for iPhone, and today it gets a few cool updates as well as $1 o...Troubleshooting: Make sure you are using the original cord and adapter that came with your Wyze Cam. If you’re able to, try switching out the cord and/or adapter to see if the camera powers on. The power cable and/or adapter may be defective. Try plugging your camera into a different power outlet. Make sure the power cord you’re using is ...After about 10 seconds, the light will change from yellow to solid yellow and blue at the same time (it may appear as just solid blue). Both LEDs are lit here showing that it is in the process of flashing the firmware. If your camera is not changing from yellow, make sure you are using an sd card with less than 32GB of storage (not sdxc).August 10, 2022 15:55 Presents as: After completing a firmware update the camera is no longer responsive. Troubleshooting: Try power cycling the camera by unplugging it for …I would recommend against mounting this one in the hard to reach location for now. If you have another that doesn't have the flashing light you should probably use that for now. TheVulkanMan is correct about what the flashing blue light means during setup. However, after setup that means that your Wyze Cam has lost connection to the router. If you get a solid blue light yet the setup has failed, try following these troubleshooting steps: Force close the app, reload it, then reattempt the connection. If that doesn't help, power cycle the camera. Then open the app and try to attempt to connect / set up the camera again.To Enable Travel Mode on Wyze Cam Outdoor: Reminder: Wyze Cam Outdoor v1/v2 and Wyze Base Station must be set up and connected to the Wyze app before you can enable Travel Mode. Travel Mode must be enabled before leaving your home, as it cannot be set up remotely. In the Wyze app, tap on your Wyze Cam Outdoor. Tap the gear icon in the top right.

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Unplug camera, place sd card in cam, press and hold the setup button (I’ve found that placing the camera upside down on a table and pushing into the table helps the akwardness), keep holding the setup button and plug in the cam. When you see the led light in back shine yellow and blue at once then let go of the setup button.Power off your camera and insert your microSD card. Hold the setup button, plug in your USB cable, keep holding the setup button for 3-6 seconds until the light is solid blue, then release the button. Note: The “Solid Blue” in this case is not the same as the one normally seen on the camera.Hello everyone, Looking for help, hope someone has had the same problem and found a solution. The most recent update worked on 7 out of my 10 cameras. The remaining 3 became unresponsive. Specifically: the LED is solid yellow, disappearing for a split second roughly every 2 seconds. The cameras also click rhythmically every 2 or 3 …2 ພ.ພ. 2018 ... It's never fun when an update bricks your camera. But did you know that you may be able to salvage them on your own? Wyze Customer Support ...iOS: Camera+ is our favorite photography app for iPhone, and today it gets a few cool updates as well as $1 off the regular price. iOS: Camera+ is our favorite photography app for iPhone, and today it gets a few cool updates as well as $1 o...April 13, 2023 14:12 All Wyze devices have a handy status light that helps determine what state the device is in. You'll find the status light on the front of your Wyze Video Doorbell. …Wyze Cam Outdoor Solid yellow light: Camera is starting up, powering on. Flashing yellow light: Travel mode is enabled. Flashing blue light: Camera is connecting to the Base …Try plugging the camera into a different power outlet. Cam v3: Remove the SD card if there is one inserted. Hold down the setup button until the status light turns solid red. Once the status light begins flashing red, you may attempt to set up again. Try flashing the firmware by following the instructions in this link: Firmware Flashing ...If it's not flashing blue and yellow, it is not in pairing mode and you won't be able to set it up. I f your Wyze Cam Outdoor v1/v2’s status light isn’t on at all, make sure the power switch is in the on position. Make sure Wyze Cam Outdoor v1/v2 has a strong signal for setup. Try setting up the camera within 1-2 feet of the router.It went from solid yellow light to flashing yellow & blue. It stayed flashing yellow & blue light after it is powered and doesn’t change or do anything. The other one is just solid yellow and does nothing too. ... Wyze Cam v2 and Pan firmware files can be found on the Release Notes page. Download a specific version of firmware, For Windows …Jun 23, 2021 · Antonius June 23, 2021, 3:31pm 2. If the base is flashing blue, blue, flashing blue it is not staying connected to your network. Solid blue is connected. The 192.200 is the the IP that the base gives the cameras when connected. All 4 of mine have the 192.200 as they have had for the last 8 months. ….

Fixed a bug that caused the Base Station to keep flashing blue after changing the connection method Note: This firmware is paused while we look into reports of a solid, yellow light on the Base Station after updating. If you have experienced this, please reach out to Wyze Customer Support.May 08, 2023 09:16 All Wyze devices have a handy status light that helps determine what state the device is in. You'll find the status light on the front of your Wyze Cam v3. No …I had the same problem when upgrading both of my Wyze Cam v2 to firmware version 4.9.9.172: initial setup works until reboot, then camera gets stuck flashing the yellow and blue LEDs forever after a reboot. I already had both cameras on a separate VLAN that was 2.4GHz-only.Note: The “Solid Blue” in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue.* This is what I was referring to as the blinking light blue light. Problem is it continues to blink - never turns blinking yellow or solid “dark” blue.Apr 13, 2023 · Tap the settings icon > Wyze Support > Submit a log. Choose Doorbell > Connectivity Issues. Press in on the doorbell while also pushing it up to remove it from the backplate. This exposes the back wiring and setup button. Press and hold the setup button until the status light turns solid yellow. Once the light turns solid yellow, release the ... If you get a solid blue light yet the setup has failed, try following these troubleshooting steps: Force close the app, reload it, then reattempt the connection. If that doesn't help, power cycle the camera. Then open the app and try to attempt to connect / set up the camera again. August 10, 2022 15:55 Presents as: After completing a firmware update the camera is no longer responsive. Troubleshooting: Try power cycling the camera by unplugging it for …The SD format tool formatted mine FAT32 and it worked first shot. This worked for me as well. Download app and format card. Blue solid light! I tried using the app on a 64gb SDXC Card. The process didn't work and it was formatting as exFAT. On my Mac I was able to format the volume to "MS-DOS (FAT32)" and once I copied the firmware back on was ...To set up your Wyze Base Station: Connect your mobile device to the same Wi-Fi network your base station will be set up to. In the Wyze app, tap Home, then tap + plus sign on the top left. Tap Add Device. Tap Cameras > Wyze Base Station > Next. Plug one end of the included power supply cable into the base station, and the other end into a power ... Wyze cam flashing yellow and blue, Remove the camera microSD card. Disconnect the camera from the power outlet. Wait 1 - 2 minutes for the camera to discharge. Plug the camera back into the power source. Observe if the camera powers past the solid yellow light. Usually, a flashing yellow and blue light indicates the camera is in pairing mode., Put demo.bin file as the only file on FAT32 formatted 32GB SD card, inserted the SD card in unplugged camera. Hold down Setup button and plug it in. After ~5 seconds of solid yellow I get both blue & yellow leds. I released the Setup button and it stayed with both leds on for ~20 seconds and clicked once., Understanding your Wyze Cam Pan v3 Status Light Brenda March 16, 2023 20:28. All Wyze devices have a handy status light that helps determine what state the device is in. ... Flashing blue light - The camera is connected and finishing setup. Solid blue light - Camera is powered, connected, and working properly., I eventually tried a firmware update (using .193 as that’s in my other cameras) on 32GB Micro SD card. Afterwards light was flashing blue and I was able to press the Setup button and do a clean install. Then moved it to a new location, waited about a minute for the various lights to settle on solid blue. Now working well., Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on. When I reread. Want to revert the webcam firmware update? I must have missed importance of: Visit the Release Notes page for the latest Wyze Cam v2 firmware file., When blue and yellow are combined, green is the result. Red, blue and yellow are known as primary colors. These are the three colors that can’t be produced by mixing any other colors., A brief overview of Wyze cam lights Solid yellow light Solid blue light Flashing yellow light Flashing blue light Solid red light Solid blue light, Note: The same troubleshooting steps will be taken if the status light is flashing. Power cycle the camera by unplugging the power and plugging it back in. If the camera returns to flashing yellow but never reconnects, set the camera up as a new device. On the Home tab of the Wyze app, tap the + plus sign in the upper left, then select “Add ..., I received the V2 unit today and set it up on my home network. I upgraded the firmware and the cam worked fine for about 6 hours, until I unplugged the unit to reposition the camera and add the extension cable. I proceeded to plug the cable back into the camera and nothing…just a solid yellow light. I unplugged and plugged back in…the camera …, HowStuffWorks takes a look at primary colors, why understanding them is important and how they are so much more than red, yellow and blue. Advertisement Go ahead and ask Google — the knower of all things — to name the primary colors. You'll..., Several potential culprits could be causing your Wyze Cam to blink yellow and blue. Here are some of the most common triggers that disrupt the camera’s WiFi connectivity and a detailed explanation of each one: Outdated Firmware Causing Performance Issues, Greetings! I have a number of the Wyze Cam V2 Black’s from HomeDepot’s Black Friday. With everyone stuck at home these may better serve has webcams. Firmware updates within the app work without a problem, but attempting to manually flash any firmware through SD just isn’t happening. Bin file is loaded on the root of the SD card, power is cut, SD is inserted, setup button is held, power ..., Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on. When I reread. Want to revert the webcam firmware update? I must have missed importance of: Visit the Release Notes page for the latest Wyze Cam v2 firmware file., New Pan camera (well, 1 year old but hadn’t used it until now), ran setup as normal, firmware upgrade failed, light went solid yellow. Pressing Setup button for 1,3,10,20,30 seconds didn’t help. Rebooting camera, phone and router didn’t help. I eventually tried a firmware update (using .193 as that’s in my other cameras) on 32GB …, May 19, 2023 · Once complete, the status light will flash yellow and blue at the same time (not alternating). Wyze Cam will continue to flash yellow and blue at the same time if the webcam firmware is installed properly and the camera is turned on. To use your new webcam: Connect the USB A to A cable to the Wyze Cam USB port and the computer USB port. , Tap the settings icon > Wyze Support > Submit a log. Choose Doorbell > Connectivity Issues. Press in on the doorbell while also pushing it up to remove it from the backplate. This exposes the back wiring and setup button. Press and hold the setup button until the status light turns solid yellow. Once the light turns solid yellow, release the ..., I held the button down while powering on the camera, waited for the blue+yellow, released the button. After a few minutes, I get tthe yellow flashing. According to Wyze, I should see the Wyze Cam in my Home tab without going through the setup process as long as it was previously paired with my account., Jun 7, 2022 · Note: The “Solid Blue” in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue.* This is what I was referring to as the blinking light blue light. Problem is it continues to blink - never turns blinking yellow or solid “dark” blue. , Plug in your USB cable while pressing and holding the setup button. Continue to hold down the setup button until the status light flashes solid blue (the led flashes blue and yellow at the same time, giving off a blue hue). Wait for a couple of minutes. After the camera has finished booting, the status light will change. Wyze Cam v1, Antonius June 23, 2021, 3:31pm 2. If the base is flashing blue, blue, flashing blue it is not staying connected to your network. Solid blue is connected. The 192.200 is the the IP that the base gives the cameras when connected. All 4 of mine have the 192.200 as they have had for the last 8 months., Several potential culprits could be causing your Wyze Cam to blink yellow and blue. Here are some of the most common triggers that disrupt the camera’s WiFi connectivity and a detailed explanation of each one: Outdated Firmware Causing Performance Issues, May 08, 2023 09:16 All Wyze devices have a handy status light that helps determine what state the device is in. You'll find the status light on the front of your Wyze Cam v3. No …, May 08, 2023 09:16 All Wyze devices have a handy status light that helps determine what state the device is in. You'll find the status light on the front of your Wyze Cam v3. No …, With the camera powered on, press and hold the setup button on the bottom of the camera for 10 seconds until the status light turns solid yellow. To access the setup button, you will need to open the camera's battery compartment. Once the status light starts flashing yellow and blue, set up the camera like new., Select Cameras. Select Wyze Base Station. Plug in the power and network cable to the base, blue light on base is flashing. app is searching for the base but never finds it. After 2 minutes, I check the box for ‘The status light is solid blue’, next. select ‘Set up with QR code instead’. Scan QR code., Hello everyone, Looking for help, hope someone has had the same problem and found a solution. The most recent update worked on 7 out of my 10 cameras. The remaining 3 became unresponsive. Specifically: the LED is solid yellow, disappearing for a split second roughly every 2 seconds. The cameras also click rhythmically every 2 or 3 seconds. Factory reset procedure does not work: the solid LED ..., Webcam Firmware Instructions. Can't connect to the Live Stream. Remote Live Stream Failure. Settings Not Updating. Alexa cannot discover or connect to the camera. IFTTT Troubleshooting. Google Assistant cannot recognize or connect to the camera. Poor Image Quality. How to flash your Wyze Cam firmware manually., Flashing Firmware for Wyze Cam v2 & Pan Cam. Wyze Cam v2 and Pan firmware files can be found on the Release Notes page. Download a specific version ... The “Solid Blue” in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue. …, TheVulkanMan is correct about what the flashing blue light means during setup. However, after setup that means that your Wyze Cam has lost connection to the router. Usually, these cases will reconnect (which is why it has been fairly reliable so far). But I would recommend keeping an eye on this to see if it's an ongoing problem., Improved Cam Plus performance for Wyze Cam Outdoor; Fixed the flashing blue light issue for Wyze Cam Outdoor Base Station; 2.24.51 (September 16, 2021) ... Fixed an issue that may cause Wyze Sense Bridges to remain solid yellow if the Wyze Cam Pan loses power; 4.10.3.60 (May 9, 2019) Fixed an issue that prevented motion from being properly ..., May 19, 2020 · Note: The “Solid Blue” in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue.* This is what I was referring to as the blinking light blue light. Problem is it continues to blink - never turns blinking yellow or solid “dark” blue. , Oct 17, 2020 · Turn off the camera and insert the micro SD card; Hold the camera setup button and plug the power cable; Wait until the light is solid blue (3 to 5 sec), then release the setup button; Wait for 3 to 5 minutes for the firmware installation; Check if the camera starts working again. This procedure usually fixes the problem, and the camera's light ... , Fixed a bug that caused the Base Station to keep flashing blue after changing the connection method; Note: This firmware is paused while we look into reports of a solid, yellow light on the Base Station after updating. If you have experienced this, please reach out to Wyze Customer Support."