Citrix connection interrupted every few seconds

Citrix Troubleshooting. 1. Are there any tips to improve remote access performance? Firstly, on Citrix ADC (formerly NetScaler), bind the TCP profile "nstcp_default_XA_XD_profile" to your Gateway virtual server. Secondly, edit profile "nstcp_default_XA_XD_profile" on ADC and uncheck "Use Nagle's algorithm".

Citrix connection interrupted every few seconds. Tech Guy 5.68K subscribers 21 4.2K views 1 year ago Sometimes users see connection interrupted error message on their devices, this could be due to several reasons, I have mentioned some of the...

where <seconds> is the number of seconds after which no more attempts are made to reconnect the session. Enable and configure Auto Client Reconnect with the following policy settings: Auto client reconnect. Enables or disables automatic reconnection by Citrix Receiver after a connection has been interrupted. Auto client reconnect …

Feb 6, 2014 · If you do not specify a value, the ThinWire driver automatically computes the initial size based on connection resolution and color depth, applying a value in the range of 22 to 25. If the required memory space cannot be allocated, the value is gradually lowered until it matches the actual amount of available memory space. Additionally, when any Workspace App for Windows makes a connection to a VDA for either a published desktop or app, the underlying connection is made to the VDA and not the Storefront server as any kind of intermediate proxy. ... Citrix Gateway will proxy the connections and perform a SSL handshake between the client and the Citrix …Remote Desktop Connection constantly disconnecting and reconnecting. I have installed Windows 10 on five computers or my home network and I am finding that connections established Using Remote Desktop Connection keep dropping out after about 10 seconds. This happens with connections between any two computers.Where seconds is the number of seconds after which no more attempts are made to reconnect the session. Enable and configure Auto Client Reconnect with the following policy settings: Auto client reconnect: Enables or disables automatic reconnection by Citrix Workspace app after a connection has been interrupted.Increased traffic on your local network, which is causing the connection to slow down or disconnect. A complete loss of connectivity between the computer and Blackbaud's servers, which may prevent the program from reconnecting. Many times, a loss of connectivity is a temporary condition that will resolve itself within a few seconds. I believe I have literally tried every version of Citrix Receiver to no avail. We have 5 computers we use to connect remotely. It happens to every user. Sometimes it freezes quick other times slow but almost always 1-2 times throughout the day. also, FWIW it appears to freeze more often when we are using a specific program.The reason why Citrix Workspace keeps disconnecting is most likely a poor connection to the Internet of the remote device. So, solving the problem means getting a fast, stable and secure connection. Read below how to …

An electrical short circuit, also called a circuit interruption, often occurs when the wire coating is stripped or when a nail passes through the wire. This generates a spark, which can set fire to nearby combustible material or damage an a...Feb 27, 2019 · Again it tends to "crash"/close itself down after a few seconds. The last few days it has again been working fine even when I have restarted my laptop each day. However today it has started to "crash" again. I restarted the laptop again and it crashed out again at the same point after a few seconds. Answer: There are several reasons why the Citrix Receiver loses connectivity to Blackbaud's severs: Temporary slowdowns or connectivity related issues at the computer, on your local network, or on the Internet. Increased traffic on your local network, which is causing the connection to slow down or disconnect. A complete loss of connectivity ...Connection interrupted Citrix workspace app will try to reconnect for X more minutes. This is occurring when logging into my Citrix VDI systems. I get this message after I enter my credentials and answer the MFA prompt on my phone Authenticator app. It occurs on all the VDI systems I have assigned to me (I have 3 for testing and redundancy, I'm ...In this video, I tried to troubleshoot an issue in the test environment, VDI machine lost connectivity all of a sudden, it gave the error connection interrup...4. Renew your IP address. Refreshing your IP address is another potential solution that may fix this Zoom unstable connection problem. Launch Command prompt with admin rights. Enter the following commands and hit Enter after each one: netsh winsock reset. netsh int ip reset. ipconfig /release. ipconfig /renew.Note: Starting with Citrix Workspace app for Windows version 2207, the auto-update feature is improved and the DeferUpdatCount parameter in not applicable.. Set rollout priority. Command: AURolloutPriority Description: When a new version of the app is available, Citrix rolls out the update for a specific delivery period.

Eventually JDownloader shows growing download speed for a particular file, but the byte download count freezes, and a few seconds later, the row is grayed out, and the download stops. When I restart the download, the same thing happens again a few minutes later.As you have been prompted, the network settings are to blame for your connection was interrupted Windows 10. In this way, it is advisable that you struggle to reset the DNS cache of your network connection. Go with the procedure to accomplish this goal. 1. Type in Command Prompt in the search box and then right click the result to Run …Sep 28, 2022 · Every user that logs on to a new CVAD 2203 CU1 environment receives multiple times "connection interrupted" while the session is freezing. After a few minutes, it gets stabilized and the users can work. A bit more information about the behaviour: - it happens 95% of the time. With every user. And the interruption always starts at the same moment. There are a few diagnostic tools you can run, but you really need some details about the infrastructure to use these. Receiver/Workspace does have a configuration …Mar 23, 2023 · See Diagnose user logon issues for details. Check the profile processing time in the Citrix Profile Management log file. In the Profile Management log file at C:\Windows\System32\Log Files\User Profile Manager, locate the entry starting with DispatchLogonLogoff. The following example shows that the logon processing time is 10.22 seconds.

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When you visit a website and it doesn’t load, your browser will try for around 30 seconds or so until it terminates the connection. After which it will return an “ERR_CONNECTION_TIMED_OUT” error, indicating a communication problem. In Google Chrome you might see this as “This site can’t be reached. Domain.com took too long to …(See Citrix Workspace crashing - Windows 10 GeForce GTX 970) I use my PC to use Citrix to connect to work remotely and I typically see the issue when on Citrix or when switching between my host PC and the Citrix session (running in full screen mode). However I have been seeing my PC freeze again in increasing frequency - maybe once per day.Where seconds is the number of seconds after which no more attempts are made to reconnect the session. Enable and configure Auto Client Reconnect with the following policy settings: Auto client reconnect: Enables or disables automatic reconnection by Citrix Workspace app after a connection has been interrupted.Hi, Probably will need more details to properly assist eg I) Workspace app/receiver version? ii) What version of windows 10 you running? Regards it freezing after a few moments have you looked to remote desktop (so using a different protocol - RDP) to the system and seen if the same issue occurs launching the application that way?When you visit a website and it doesn’t load, your browser will try for around 30 seconds or so until it terminates the connection. After which it will return an “ERR_CONNECTION_TIMED_OUT” error, indicating a communication problem. In Google Chrome you might see this as “This site can’t be reached. Domain.com took too long to …Apr 27, 2020 · I've also tried other user accounts for both Client VPN and Citrix logins. Same issue. I can launch/start Citrix apps connecting from a Mac without any issue. If the staff member is in one of the offices with MX 14.50 there is no issue. I've ruled out: - staff members home network - network routing issues between offices - staff members account ...

28 Jun 2020 #3. Involute said: In the last few days Bluetooth audio has become intermittent when played through headphones (cuts out for a fraction of a second every 2 - 5 seconds). I've confirmed with two different sets (Anker and Bose). I ran the Windows troubleshooter and confirmed all effects are off.Configure Auto Client Reconnect using the following policy settings: Auto client reconnect. Enables or disables automatic reconnection by Receiver after a connection has been interrupted. Auto client reconnect authentication. Enables or disables the requirement for user authentication upon automatic reconnection. Auto client reconnect logging.Oct 10, 2019 · messages every few seconds to detect if the session is active. If the session is no longer active, XenApp marks the session as disconnected. *Note:* ICA Keep-Alive does not work if you are using Session Reliability. Configure ICA Keep-Alive only for connections that are not using Session Reliability. Regards, Akshay Posted July 10, 2020. Hi, We have a couple of users that experience issues when their connection gets interrupted, when attempting to re-connect it takes ages. I have tried it in our office, when I disconnect my network cable and re-insert, it takes a couple of seconds which is great, however another office tried the same and it took minutes.When opening a virtual desktop it boots up and then after a few seconds and after a few things like Skype have loaded it crashes when I first move the mouse/click on things. I click on the desktop again it open up to the point of last crash and then crashes again. I have confirmed this is only an issue when on my laptop: Windows 10When you launch a published desktop through a native Citrix Workspace app for Windows, the native Citrix Workspace app automatically runs in the foreground within the desktop. The issue occurs when the Local App Access feature is enabled. The Selfservice. The issue occurs when you attempt to log off from a system running …Hi, Probably will need more details to properly assist eg I) Workspace app/receiver version? ii) What version of windows 10 you running? Regards it freezing after a few moments have you looked to remote desktop (so using a different protocol - RDP) to the system and seen if the same issue occurs launching the application that way?To run the tool, navigate to Settings > Troubleshoot > Other Troubleshooters. Then, next to "Network Adapter," click "Run." On the "Network Adapter" window, select "Wi-Fi" and click "Next." Follow the on-screen instructions, and any issues with your network adapter will be fixed.Aug 22, 2021 · Sometimes users see connection interrupted error message on their devices, this could be due to several reasons, I have mentioned some of the most common re... Microsoft Agent. |. Moderator. Replied on November 3, 2016. Report abuse. Hi Joe, To resolve your network connection issue, we suggest that you follow the steps on this link: Fix network connection issues in Windows 10. Let us know how it goes. 7 people found this reply helpful.Feb 27, 2019 · When opening a virtual desktop it boots up and then after a few seconds and after a few things like Skype have loaded it crashes when I first move the mouse/click on things. I click on the desktop again it open up to the point of last crash and then crashes again. I have confirmed this is only an issue when on my laptop: Windows 10 If you've received the "Your Connection Was Interrupted, a Network Change Was Detected, ERR_NETWORK_CHANGED" error, there are a few simple fixes for the problem.

Remove filter driver vnetflt.sys to resolve the issue: Connect to the affected virtual machine with a console or RDP sessions. Click Start > run, type regedit and click OK.

To fix issues related to Kerberos authentication, complete the following procedure: Disable Kerberos on the ICA Client. Set SSPIEnabled = Off in the wfclient.ini file in the \Program Files\citrix\ica client folder and in the user’s profile in the \Documents and Settings\username\Application Data\ICAClient folder. Close and restart the ICA Client.When the connection comes via NetScaler intermittently users get grey screen while launching Desktop and then connection gets closed with error: 'Connection interrupted'. The issue is not seen when we by-pass NetScaler / attempt connection internally.Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products. Receive version updates, utilities and detailed tech information.Step 1: Press Windows key + R to launch the Run command, type in ncpa.cpl, and hit Enter. Step 2: A Network Connection window will appear. Right-click on your internet connection and select ...The Network Connection to Your Application Has Been Interrupted; Citrix will appear to be the only application affected, even when the issue is on your end. ... If you lose Citrix and the ping test you were running when your Citrix connection dropped says that you also lost packets going to Google, this would indicate a connectivity problem. …Please collect the receiver cdftraces with latest receiver client software (using CDFControl) and share if possible. Are you seeing this issue when connecting via …SSLSESSION persistence is used for SSL bridge services only. When SSL Session ID persistence is configured, the NetScaler appliance uses the SSL Session ID, which is part of the SSL handshake process, to create a persistence session before the initial request is directed to a service.To log-off the Citrix workspace –> Click on the right-side icon as shown below to log off. Open Citrix Workspace and Login to your Citrix Account. If log off and login does not help, restart your local computer and then try again. Incase If the above mentioned steps does not help, then escalate to Apps4Rent Support using any of the below.May 24, 2013 · There was a technician at the site who said it crashed immediately and a window stating "citrix has crashed" (or simila) appeared. It didn´t help to reinstall Citrix online plugin 11.2 as we use, even after clearing out the users profile files related to citrix. Others tried to use citrix on his computer but it didn´t work. It is enough for me to open 5-7 tabs on YouTube and this already affects the connection for a few seconds. If I run taskkill chrome.exe, the connection is normalized. Improving the situation, I achieved a binding pcpu and vcpu. The frequency of breaks decreased from every 3-5 minutes to 1 time in 10-30 minutes.

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The Session reliability connections policy setting allows or prevents session reliability. The Session reliability timeout policy setting has a default of 180 seconds, or three minutes. Although you can extend the amount of time session reliability keeps a session open, this feature is designed for user convenience.The FIX: After 5 days of attempting to find an answer on this forum and other threads on the Web, I got something to work. Start RDP. Select More Options/Local Resources/More and unselect smart cards. Now RDP maintains connection. 188 people found this reply helpful.Select the drop-down list next to "Open" and select "Open With". Find and select "Connection Manager". Google Chrome: Navigate to the Citrix Workspace Store or Citrix Storefront Store. Select the resource you are trying to access - Application or Desktop. Chrome will prompt a dialog box to save the '".ica" file.Check Your Internet Connection. Since the problem might be with the internet, you can check whether your system is getting a stable connection to the internet or not. If you are connected to more than one internet connection, you can disconnect everything except the strongest network and try again.Citrix connection interrupted- Workspace app will try to reco…14 Nis 2019 ... The operating system used is Microsoft Windows 7 (x86 or x64) or Microsoft Windows Server 2008. Citrix XenApp or Citrix XenDesktop 7.12 or ...Oct 10, 2018 · So I have been having this issue for a few weeks now where my internet connection will seemingly just drop for about 5-10 seconds then come right back without me doing anything. Sometimes it will happen every few minutes and sometimes I can go days without an issue. 1) I play YouTube and it keeps on stopping. I need to play the start key every 3 seconds to make it work. This gets annoying after awhile. Imagine clicking the play button every 3 seconds. 2) In Zoom or watching a video conference, I may need to do the start or play again and again. This gets annoying again while watching people play item online.The Session reliability connections policy setting allows or prevents session reliability. The Session reliability timeout policy setting has a default of 180 seconds, or three minutes. Although you can extend the amount of time session reliability keeps a session open, this feature is designed for user convenience.When I try to close via "connection center" does not finish, I did the test ending by Director, it ends on the server, but on the Desktop (PC) is still active, as if I was running the application, only when I finish the process via task manager Reciver / Workspace finish. Can anyone help me, the problem so far is only happening in Windows 10.Workspace is prompting connection interrupted We also observe this in the following scenario: Users appear to have latency issues and connection interrupts. The problem is happening only with users from a specific geo, e.g. users connecting to the same resource from different geo-location are able to connect fine and do not experience interruption. ….

If you see a Locate ‘Citrix Virtual Apps and Desktops 7’ installation media window, don’t click anything. Go to the Citrix_Virtual_Apps_and_Desktops_7_2308.iso file and mount it. Go back to the Locate ‘Citrix Virtual Apps and Desktops 7’ installation media window. On the left, expand This PC, and click the DVD Drive.My Wifi connection is dropping every 2-5 seconds, making the connection almost unusable. This happens when using Wifi + Bluetooth at the same time as well as when only using Wifi and disabling Bluetooth. The following driver options did not help either: options iwlwifi power_save=0 options iwlmvm power_scheme=1 options iwlwifi …Apr 15, 2020 · I had the same issue too except calls were dropping out after 5 or so seconds for every call. 1. Right click onto the Teams icon in the icon tray, bottom right of your main screen, and Sign out. Repeat the steps to exit the app and then then search for it and boot it back up and sign back in. 2. This problem does not occur for Farm Citrix 6.5 users. Even when the user connects to both farms, only the session to Form 72003 is abruptly disconnected, usually once every hour, and the session on Form 6.5 is not disconnected. It does not matter if the session is idle or not, this problem still occurs. session reliability is enabled and seems ...1 Answer. It may be the screen saver. Try to configure this policy setting: User configuration -> Control panel -> Personalization -> Enable screen saver: "Disabled". You're right. This was the cause of the issue. Thanks a lot for the help.But the last time we took a trace a few years ago, we found that enabling CGP actually sent keep-alives every 4 seconds compared to 60 seconds (default setting of ICA keep-alive). Sure, these keep-alives aren’t huge and that’s not that much extra traffic if you have 100 users. ... Every day, in every way, and with every release, Citrix is getting …If the Internet keeps cutting out for a few seconds, you can use the built-in troubleshooter. Step 1: Go to the Troubleshoot window by pressing Start > Settings > Update & Security. Step 2: Locate Network Adapter and click Run the troubleshooter to fix the issue with wireless. Step 3: Follow the on-screen guide to finish the fix.There are additional switches to specify minimum SSL Version and Cipher Suites. Also see Citrix CTX226049 Disabling Triple DES on the VDA breaks the VDA SSL connection. Press <Enter> to run the Enable-VdaSSL.ps1 script. Press <Y> twice to configure the ACLs and Firewall.; You might have to reboot before the settings take …When you launch a published desktop through a native Citrix Workspace app for Windows, the native Citrix Workspace app automatically runs in the foreground within the desktop. The issue occurs when the Local App Access feature is enabled. The Selfservice. The issue occurs when you attempt to log off from a system running … Citrix connection interrupted every few seconds, If you see a Locate ‘Citrix Virtual Apps and Desktops 7’ installation media window, don’t click anything. Go to the Citrix_Virtual_Apps_and_Desktops_7_2308.iso file and mount it. Go back to the Locate ‘Citrix Virtual Apps and Desktops 7’ installation media window. On the left, expand This PC, and click the DVD Drive. Click Select Folder., If you see a Locate ‘Citrix Virtual Apps and Desktops 7’ installation media window, don’t click anything. Go to the Citrix_Virtual_Apps_and_Desktops_7_2308.iso file and mount it. Go back to the Locate ‘Citrix Virtual Apps and Desktops 7’ installation media window. On the left, expand This PC, and click the DVD Drive., It is enough for me to open 5-7 tabs on YouTube and this already affects the connection for a few seconds. If I run taskkill chrome.exe, the connection is normalized. Improving the situation, I achieved a binding pcpu and vcpu. The frequency of breaks decreased from every 3-5 minutes to 1 time in 10-30 minutes., Posted January 30, 2018 Aaron Antczak | 0 | Members | 4 posts Flag Posted January 30, 2018 (edited) We need to get this resolved. We've been experiencing this problem for well over a year now. In a medical environment where our providers and nurse staff heavily rely on this tool in order to complete patient charts we cannot have the instability., By default, a SSL-VPN connection logouts after 8 hours due to auth-timeout. # config vpn ssl setting set idle-timeout 300. set auth-timeout 28800. end. The idle-timeout is the period of time in seconds that the SSL-VPN will wait before timing out. Default value is 300 seconds (5 minutes). Range: <0> to <259200>., 1 This sounds like a problem with the site you don't control, not your Citrix environment. - rtf May 24, 2013 at 16:44, Configure Auto Client Reconnect using the following policy settings: Auto client reconnect. Enables or disables automatic reconnection by Receiver after a connection has been interrupted. Auto client reconnect authentication. Enables or disables the requirement for user authentication upon automatic reconnection. Auto client reconnect logging., Hi. Having frequent issues with interrupted connections running 2211 on Ventura. Connection will interrupt then state that it has been restored. The virtual desktop then freezes and a after a couple of minutes greys out stating it is attempting to reconnect for 5 minutes. At arround the 2 mins ma..., Select the drop-down list next to "Open" and select "Open With". Find and select "Connection Manager". Google Chrome: Navigate to the Citrix Workspace Store or Citrix Storefront Store. Select the resource you are trying to access - Application or Desktop. Chrome will prompt a dialog box to save the '".ica" file., Complete the following steps to complete the task: Install Citrix Group Policy Engine on the machine intended for policy management.. Open Microsoft Group Policy Management console, create a new GPO or edit existing one.. Select user mode policies. Note: The Citrix group policy engine adds a Citrix node in the Group Policy …, Nov 28, 2019 · Hi, Probably will need more details to properly assist eg I) Workspace app/receiver version? ii) What version of windows 10 you running? Regards it freezing after a few moments have you looked to remote desktop (so using a different protocol - RDP) to the system and seen if the same issue occurs launching the application that way? , Solution 1: Flush the DNS settings. 1) Enter cmd in the search box from Start. Then right-click on Command Prompt from result and select Run as administrator. 2) When prompted by User Account Control, click Yes. 3) On the open black window, type or copy & paste the following command. Then press Enter on your keyboard., following Problem: when users wake up their Windows 10 devices (like Surface or Miix) from standby mode (after 15 minutes of inactivity), Citrix Receiver can not reconnect the virtual desktop session. It just greys out and the count down starts (Connection interrupted - trying to reconnect). After a while this window closes itself., Answer: There are several reasons why the Citrix Receiver loses connectivity to Blackbaud's severs: Temporary slowdowns or connectivity related issues at the computer, on your local network, or on the Internet. Increased traffic on your local network, which is causing the connection to slow down or disconnect. A complete loss of connectivity ..., If you do not specify a value, the ThinWire driver automatically computes the initial size based on connection resolution and color depth, applying a value in the range of 22 to 25. If the required memory space cannot be allocated, the value is gradually lowered until it matches the actual amount of available memory space., Jan 30, 2018 · 1. Wireless connectivity: Make sure wireless coverage is excellent. Citrix is very unforgiving when you loose connection even for a brief moment. Check your APs logs or look at your reporting tools to dig in and eliminate coverage issues (if on Ethernet connections you can most of the time eliminate network connectivity). 2. , Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products. Receive version updates, utilities and detailed tech information., Mar 21, 2023 · Citrix ADC version does not meet the requirement of Enlightened Data Transport (EDT) Adaptive transport | Citrix Virtual Apps and Desktops 7 2303 Citrix Gateway (ADC) 13.0.52.24 or later; 12.1.56.22 or later , Cause The network connection (between the end user's PC and the Citrix server) has had an interruption (typically a temporary disconnection). There are many possible causes for …, Two things, a dropping VDSL connection frequently takes a lot less than a minute to resync and reconnect. Further the likes of iPlayer will seamlessly pause and start again. If it is only doing every couple of hours you might not even notice, where as a VPN or remote desktop session it will be immediately apparent., Apr 5, 2019 · 2. If the issue is only on specific computer, uninstall the Citrix Workspace. Follow the below steps to uninstall Citrix Workspace. Click on Start and type Control Panel; Click on Control Panel; Search for Programs and Features from the lists and open it. From the list select “Citrix Workspace” which is installed on your computer. , Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Investigating issues in the supporting infrastructure (network, AD, virtualization, etc.) Troubleshooting with automated and built-for Citrix monitoring tools. A colleague and I were answering …, Mar 24, 2020 · Start an elevated command prompt (run cmd.exe as administrator), and then run: reg add "HKLM\software\policies\microsoft\windows nt\Terminal Services\Client" /v fClientDisableUDP /d 1 /t REG_DWORD. After that, close and reopen all your RDP sessions on your client computer to restart the Remote Desktop Client (mstsc.exe, aka Microsoft Terminal ... , Complete the following steps to complete the task: Install Citrix Group Policy Engine on the machine intended for policy management.. Open Microsoft Group Policy Management console, create a new GPO or edit existing one.. Select user mode policies. Note: The Citrix group policy engine adds a Citrix node in the Group Policy …, Configure a global forced time-out. In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway and then click Global Settings. In the details pane, under Settings, click Change global settings. On the Network Configuration tab, click Advanced Settings. In Forced Time-out (mins), type the number of ..., The main difference between 4G LTE and 4G networks is the speed of the connection. 4G LTE networks typically have a download speed of approximately 5 to 12 megabits per second, while 4G networks have a download speed ranging from 3 to 8 meg..., Step 1: Press Windows key + R to launch the Run command, type in ncpa.cpl, and hit Enter. Step 2: A Network Connection window will appear. Right-click on your internet connection and select ..., Session Reliabilty: Session Reliability keeps sessions active when network connectivity is interrupted. Users continue to see the application they are using until network connectivity resumes. ICA Keep Alives: Enabling this setting prevents broken connections from being disconnected., Start an elevated command prompt (run cmd.exe as administrator), and then run: reg add "HKLM\software\policies\microsoft\windows nt\Terminal Services\Client" /v fClientDisableUDP /d 1 /t REG_DWORD. After that, close and reopen all your RDP sessions on your client computer to restart the Remote Desktop Client (mstsc.exe, aka Microsoft Terminal ..., Apr 15, 2020 · I had the same issue too except calls were dropping out after 5 or so seconds for every call. 1. Right click onto the Teams icon in the icon tray, bottom right of your main screen, and Sign out. Repeat the steps to exit the app and then then search for it and boot it back up and sign back in. 2. , Every user that logs on to a new CVAD 2203 CU1 environment receives multiple times "connection interrupted" while the session is freezing. After a few minutes, it gets stabilized and the users can work. A bit more information about the behaviour: - it happens 95% of the time. With every user. And the interruption always starts at the same moment., Aug 17th, 2020 at 12:36 PM. When the laptop changes between wired and wireless it will get a new IP address -this will cause the current citirx session to drop. you need to find a way to have the citrix client reconnect - the apps and desktop should then come back as the session should still be there at the remote end for this user., Posted July 10, 2020. Hi, We have a couple of users that experience issues when their connection gets interrupted, when attempting to re-connect it takes ages. I have tried it in our office, when I disconnect my network cable and re-insert, it takes a couple of seconds which is great, however another office tried the same and it took minutes.