Uscis tier 2 officer

Aug 26, 2022 ... At U.S. Citizenship and Immigration Services (USCIS), our diverse and dedicated workforce upholds America's promise as a nation of welcome ...

I-602, Application by Refugee for Waiver of Inadmissibility Grounds. Use this form if you are a refugee who has been found inadmissible to the United States for reasons such as felony conviction or health conditions and you want to apply for a waiver of inadmissibility for humanitarian reasons, family unity, or national interest.You can't contact ISOs directly. You can contact customer service reps who can put in a request for an ISO to call you back (it's also known as a "tier 2 officer". The people who pick up the phone when you call are not ISOs and have no access to case files. Reply.I-485 pending officer review. Hi all, Oct 2020 filler here (MSC), i131 and i765 approved in 2021 but still waiting on i485. Have already submitted 4 case inquiry's since that was the mandate so you can get to talk with tier 2 agent. After I spoke with the agent (which was very nice and polite) she told me that she is not able to tell me if the ...These reports provide data on various aspects of USCIS operations. In addition, certain tables list the USCIS office responsible for the adjudication. You can find additional data by visiting the: DHS Office of Homeland Security Statistics - Characteristics of Green Card holders and citizenship status. DHS Asylum Processing Rule Cohort ...No, there's no (public) way to reach an officer directly, let alone the one interviewed you. You can try calling the USCIS customer support line and asking to speak to a Tier 2, who may or may not be able to actually see into your case and confirm receipt of your response. After that, it's just a waiting game.USCIS Tier 2 Officer to call within 30 days, what questions will they ask? I-130 & I-485 (AOS) Hello, So I am asking this question as it's for me Petitioning for US Residency for my mother. We applied in September 23rd of 2014, Form I-130, it got approved in March of 2015. ... said he will have to have a tier 2 officer see what's going on.The form edition date is listed on the bottom of each form, which can be checked in the Edition Date section of any form page to verify whether it is an acceptable version before you file.. Carefully review the form instructions. Form fees, eligibility requirements, fee waiver eligibility, required documents, and mailing addresses can vary depending on the form you are filing and the reason ...My petition is EB not asylum and the underlying NIW 140 is approved. I had talked to these tier 2 officers many times before last week, this officer got confused and immediately hung up on me. He thought my mother had 2 names but she has one and I provided her legal name to uscis at the time of filing with my birth cert as proof.

Waiting for a tier 2 officer call back for a probably unique case. TLTR at the bottom. So, I’m trying to join the military. And I went to MEPS, did all the exams and they said “alright, now all you need is to get your finger print done.”. Then, when I was about to get my fingerprint done, the lady in the computer said “Sorry kid, you ...Husband called again and on that same day another agent said nope, it was being processed at the Texas Service Center. At this point we requested to be put on the waitlist to speak to a Tier 2 officer since USCIS could not decide where the heck our case was, and since we were put on "Actively Being Reviewed" status since Sept 15th, it seemed weird.The Federal Financial Management System (FFMS) is a web-based, workflow management and financial transaction system that provides core financial management functions for U.S. Immigration and Customs Enforcement (ICE) and five other components within the Department of Homeland Security (DHS): U.S. Citizenship and Immigration Services (USCIS ...Self Post. 1) Ask Emma a question 2) Respond with "That didn't answer my question" or "representative" 3) Have your receipt number ready 4) Make sure your specific with your question. Archived post. New comments cannot be posted and votes cannot be cast. Sort by:Couple weeks ago I talked with the USCIS customer service and the agent scheduled a call back request from the Tier 2 officer (Non Urgent Case) for me and later I received an email that I will receive a call from USCIS officer (from 202-838-2200). So far, No Call from USCIS. Could you please share your valuable advice on:[2] In addition, the evidence must show that the person made the misrepresentation to an authorized official of the U.S. government, whether in person, in writing, or through other means. [3] Examples of evidence an officer may consider include oral or written testimony, or any other documentation containing false information. 2.I would like to reach out uscis tier 2 ? how can I do that ? when I called them , I repeated infopass. but they don't connect me to tier 2 . any experience? ... L.A F Jul 2, 2023. Say lost receipt number. you will get connected but might not be a tier 2 officer. Worked for me. a. ap ln Jul 3, 2023 @L.A F i will try tomorrow morning thank you ...

Nothing in 2 times 30 days. I asked to speak with a tier-2 agent to get information on my case. The USCIS officer that I was somehow magically able to reach (usually I can't speak to anyone so bless me) told me "You will be able to speak to a Tier-2 agent only after the 30 days of your third service request."Tier II The Secretary of State, in consultation with or upon the request of the Attorney General, may designate terrorist organizations for immigration purposes, after a finding that the organization engages in terrorist activity as defined in section 212(a)(3)(B)(iv) of the INA (8 U.S.C. § 1182(a)(3)(B)(iv)); see section 212(a)(3)(B)(vi) of …The Tier 2 officers are the type of officers as the ones who interview applicants. They are both ISOs. Their "specialty" is different, though. What question do you want to ask? The Tier 2 officer cannot "preadjudicate" your case. He cannot tell you that your case will be approved/denied or that the evidence you are presenting is enough.When a consular officer returns an immigrant visa petition to USCIS for reconsideration and possible revocation, he or she will typically deny the visa application on the basis of INA section 221 (g) (temporary refusal of immigrant visa), pending USCIS review of the returned petition. The consular officer may also deny the visa application on ...

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what can a tier-2 officer do? I sent expedite request like 19 days ago. I didn’t receive an email to send additional documents, when I called agent asked me to fax it anyway and it’s still unmoved. I called again, they set up meeting with Tier-2 officer and he hasn’t called back in 3 days.An executive officer of a corporation or P.C. with authority to act on behalf of the corporate entity and legally bind and commit the corporate entity in all matters (for example, chief executive officer, president, or vice president); ... Subsection 2, Legal Guardian, Surrogate, or Designated Representative [12 USCIS-PM J.3(C)(2)]. This ...Sep 4, 2012 · jkelly07. you can try calling early in the morning like 7;55 am when they start work, you will know you are talking to a two tier,when they say ithis is officer john doe, my badge number is 1212 how can i help you.to get a live person press when it says address change press that.number.1-800-375-5283 press 123 try that.Expecting a call from Tier-2 officer. Hi everyone, I had requested three expedited requests for my EAD. Last week I called USCIS to check on its status since the last one was filed …Step 2 – Call USCIS Contact Center : Contact USCIS Contact Center at 1-800-375-5283 ( for TTY disability call 1-800-767-1833). Depending on your case receipt notice, you would be forwarded to the appropriate office that has jurisdiction over your case. These call options might change.

I was forwarded to a tier 2 officer. Called first thing in the morning. I was put on hold for 3 hours. Lol amd that was before the pandemic and all this chaos. Ive been waiting on phone call for 13 days (Or 8 business days) 119K subscribers in the USCIS community. U.S. Citizenship and Immigration Services (USCIS) is the government agency that ...1 USCIS/Alien Number 2 Receipt Number, if you have one 3 Full name as it appears on your Form N-400 4 Current Address 5 Telephone Number If you moved and have a pending N-400 with USCIS, call the USCIS Military hotline at 877-247-4645 or email [email protected] within ten days of your move to give us your new address. Rev 08/18Thereafter, I struggled to reach a Tier 2 officer and finally after his call I got this email on Oct/22th👇 This notice informs you that USCIS is able to reuse your previously captured fingerprints and other biometrics.有人找uscis tier 2 officer 改过地址吗（我填写AR11 form以后一直显示missing apartment number) .--. 广告. 就找了Tier 2 call back。. Tier 2 call back 的时候态度特别好!. 告诉我已经成功帮我加上了Apt number。. 可是之后过了两个小时check with 电话agent, 说还是没有改好。. 有类似经验 ...An officer must execute a motion to reopen a previously approved naturalization application if: USCIS receives or identifies disqualifying derogatory information about the applicant after approval of his or her application prior to the administration of the Oath of Allegiance; [1] or. An applicant fails to appear for at least two ceremonies to ...this works!! you are a life saver.. now waiting for tier 2 to call back. ... (USCIS) is the government agency that oversees lawful immigration to the United States. This subreddit is not affiliated with U.S. Citizenship and Immigration Services or the Federal Government of the United States. Additionally, any advice found here IS NOT legal advice.Tier 2 (USCIS Officer/Supervisor): If Tier 1 is unable to completely resolve an inquiry, the call may be transferred to Tier 2 to be answered by a USCIS officer. Tier 2 staff may speak with applicants, petitioner, and attorneys with a G-28 on record. Callers may, at any time, request to have a call directed to a supervisor (Tier 2). ...I-485 pending officer review. Hi all, Oct 2020 filler here (MSC), i131 and i765 approved in 2021 but still waiting on i485. Have already submitted 4 case inquiry's since that was the mandate so you can get to talk with tier 2 agent. After I spoke with the agent (which was very nice and polite) she told me that she is not able to tell me if the ...Understanding USD to PHP Exchange Rates in 2024. Source: CompareRemit. Hi Folks, My receipt date is 04/21/2020 for L2 and L2 EAD at CSS and I haven't received any update from USCIS . Two expedite requests were denied. Lately I e.This usually starts with a USCIS officer contacting ISSS; however, sometimes USCIS directly contacts/visits the employing department or the H-1B employee at ...Tier 1 are contractors that have limited access to information. Tier 2 are officers with access to most cases. Tier 2 does call back. However, in many cases people do not answer or the phone numbers provided are not working. Many times their phone signal is bad and there is no way for them to even see there was a missed call.Step 2 - Call USCIS Contact Center : Contact USCIS Contact Center at 1-800-375-5283 ( for TTY disability call 1-800-767-1833). Depending on your case receipt notice, you would be forwarded to the appropriate office that has jurisdiction over your case. ... Step 3 - Speak to Operator / Tier 1 or 2 Officer: When you get connected, you need to ...

Tier 1 staff members, who are contract employees, provide basic case-specific and general non-case-specific information. These responses follow a formatted script. Tier 2 – If Tier 1 is unable to completely resolve an inquiry, the call may be transferred to the Tier 2 level of live assistance to be answered by a USCIS officer.

The first tier of live assistance (Tier 1) can resolve a wide range of inquiries without escalating these to USCIS Immigration Service Officers (Tier 2). Case status—note that self-service options like Case Status Online and the USCIS online account will have the same information that is available to the USCIS Contact Center;I would like to reach out uscis tier 2 ? how can I do that ? when I called them , I repeated infopass. but they don't connect me to tier 2 . any experience? ... L.A F Jul 2, 2023. Say lost receipt number. you will get connected but might not be a tier 2 officer. Worked for me. a. ap ln Jul 3, 2023 @L.A F i will try tomorrow morning thank you ...December 14: Called uscis, tier 2 officer told me that the case is approved. December 18: Received Approval notice (Dated December 12) Long story short: After the initial interview we received: 1) a RFE asking for the same papers again, 2) then were asked to come to the 2nd interview that went fine of course,December 11: 2 months after medical was delivered talked to the supervisor again, he said the decision will be made BY tomorrow and we will find out from the website on Wednesday. December 14: Called uscis, tier 2 officer told me that the case is approved. December 18: Received Approval notice (Dated December 12) Long story short:I-485 (General) Does anyone know what does this msg means: "we sent a response to your Other - Tier 1 referral number..". Hello community. I need your advice/support. My PD is 30/01/23, concurrent filling, married USC, F1 previous visa. Since I haven't received anything as of yet. And only my I-485 has been moved.We are actually on the same boat and we, too, requested a call with the Tier 2 officer for the 2nd time. Our case was accepted on 02/2021 and we had our interview for my wife on 12/2021. When I talked to a Tier 1 officer last week, she told me somewhat of an informative detail that you could probably ask your Tier 2 officer about.Companies that supply original equipment manufacturers with sub-assemblies, components and materials are sometimes structured into tiers that reflect their commercial distance (lev...

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We would like to show you a description here but the site won’t allow us.USCIS TIER 2 CALL BACK. USCIS TIER 2 CALL BACK. Products Community. Immigration 101. Lawfully Analytics ... Feb 16, 2022. NORMALLY HOW LONG IT TAKE TO GET CALL BACK FROM TIER 2 OFFICER FROM USCIS? USCIS TIER 2 CALL BACK. Based on a pending I-485 application. Total Days: 427 days. Case. 2021-01-28. 2022-03-31. I-131. 427 Days. Texas Service ...A well-written letter to USCIS can make a significant difference in the outcome of your applications and petitions. Good luck, and may your immigration journey be smooth and successful. Learn Today: Glossary of Immigration Terminology. USCIS: United States Citizenship and Immigration Services. It is the federal agency responsible for overseeing ...Waivers of Ineligibility. If you are ineligible for a visa based on one or more of the laws listed in Section 212 (a) of the Immigration and Nationality Act, you may be able to apply for a waiver. The visa category that you are applying for will determine whether a waiver of ineligibility is available. The consular officer interviewing you will ...USCIS, NCSC Page 4 . Tier 2 - Immigration Service Officers. USCIS Tier 2 Contact Centers the Eastern Telephone Centerinclude , the Western Telephone Center, and the Customer Contact Center. The Eastern and Western Telephone Centers receive inbound calls from IVR or Tier 1and provide live telephonic assistance. TheStuffedWithNails. • 8 mo. ago. You request it by talking to a customer service rep (a.k.a. "tier 1"), then tier 2 calls you back after a while. Common story there is that they'll ring your phone and immediately hang up before you have time to pick up. Tier 1 doesn't have access to your case, tier 2 does, so the benefit is to be able to ask ...I485 3rd Party Background Check Tier 2 Officer. I-140 & I-485 (AOS) It has been 21 months since filing of my EB3 I485. Fingerprint has been done and Case Status is showing fingerprint updated. Out of the 21 months, my case has been sitting at 3rd party background check for at least 4 months now (checked through state congressman office).Expecting a call from Tier-2 officer. Hi everyone, I had requested three expedited requests for my EAD. Last week I called USCIS to check on its status since the last one was filed more than a month ago. The officer told me that my case was eligible for a call back from a Tier-2 officer. While I was still on the call, I got an email saying that ...A. General. Practical training (PT) is employment that is directly related to a student's major area of study. [1] F-1 students may engage in three types of PT: Curricular Practical Training (CPT); Optional Practical Training (OPT) (pre-completion or post-completion); and. Science, Technology, Engineering, and Mathematics Optional Practical ...No, there's no (public) way to reach an officer directly, let alone the one interviewed you. You can try calling the USCIS customer support line and asking to speak to a Tier 2, who may or may not be able to actually see into your case and confirm receipt of your response. After that, it's just a waiting game.I did reach a Tier 2 agent after tremendous suffering from USCIS robo-agent, e-request, multiple online requests, a tier 1 request, and finally a Tier 2 called back then immediately my problem was solved! I've been trying so hard to connect to an agent. But the automated machine just wouldn't connect me. ….

USCIS Call center - Tier 2 officer. Can anybody please give me the USCIS contact number. And could you please guide me how to get to the Tier -2 officer? Many Thanks In advance Share on: Facebook X LinkedIn WhatsApp Email. Favorite Subscribe Reply. Posted by: narsapgrc on {{"04/24/2019 01:23 PM EDT" | datelocalize}}I have tried it t2 times and call backs from tier 2 Officer both the times in the specified window good luck 09/19/2019 - Case Approved i130 & i485 06/28/2021 - i-751 sent via UPS 07/02/2021 - Check was cashed & got receipt number starting SRC 07/06/2021 - Received 18 months extension in mail 08/16/2021 - biometrics waived; received i797 in mail.U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. This subreddit is not affiliated with U.S. Citizenship and Immigration Services or the Federal Government of the United States. Additionally, any advice found here IS NOT legal advice.Applicant is inadmissible based on INA 212 (a) (1) (A) (ii) (irrespective of the grant of any blanket waivers). Step 3: Review the waiver application to determine whether the applicant opposes the vaccination requirement in any form. Proceed to Step 4. The waiver should be denied and the applicant is inadmissible based on INA 212 (a) (1) (A ...I think we've all been there: Stuck for hours at the USCIS website explaining to Emma bot what my issue is about, just to be pointed out to automatic replies...Tier 1 staff members, who are contract employees, provide basic case-specific and general non-case-specific information. These responses follow a formatted script. Tier 2 – If Tier 1 is unable to completely resolve an inquiry, the call may be transferred to the Tier 2 level of live assistance to be answered by a USCIS officer.There has been no updates since then Have called the USCIS tier 2 officers many times This is what I was told to do. ... This process needs to be done 3 times before the tier 2 officer will escalate the situation to the senior officer. That is a total of 60 days + 5 weeks + 5 weeks + 5 weeks + 2 weeks (to get hold of a higher officer), I am ...When USCIS calls people, at least from field offices, the number shows as blocked so they can't call back. And when a tier 2 officer called me once, it showed a random number that's not available on their website and I couldn't call back.Submit the expedited request with the submission of I-131, Application for Travel Document, Or after receiving a receipt notice. Submit the expedite request by phone. You can do this by calling the USCIS Contact Center (1-800-375-5283 or 1-800-767-1833 for TTY). You will be transferred to the USCIS service center handling your case.If your issue cannot be resolved, you can request to be transferred to a Tier 2 or Level 2 operator; ... If you truly have an emergency, you can still walk in and request to meet a USCIS officer. They may just let you in, at their discretion. If you are outside the United States, you can actually schedule an appointment with an USCIS ... Uscis tier 2 officer, By citizenship1 January 30, 2015 in US Citizenship General Discussion. N400 has been pending since Dec 11th. Approved with recommended approval but still stuck at supervisor review. Has been 50 days now. Case is still not reveiwed or decided by superivisor. the online status check still shows interview scheduled in NOV., You can't contact ISOs directly. You can contact customer service reps who can put in a request for an ISO to call you back (it's also known as a "tier 2 officer". The people who pick up the phone when you call are not ISOs and have no access to case files. Reply., A week later, 1 daughter was approved, I followed step 2 and per USCIS, a minor could not attest and attestation needs to be done under guardian's account. ... I have reached out to USCIS and was told a Tier 2 officer would reach out, instead I received an inbox message saying that the beneficiary has been confirmed., tier 2 officer . got a text message saying I would get a call with 1-2 days , yesterday got an email saying I wasn't authorized to receive any information about my case ??wtf today I missed a call from a "no call I'd number" , could that be it? do they work on Saturday? ... Submission to USCIS. 2022-10-20. I-130. D+952. Interview. 2022 ..., We would like to show you a description here but the site won’t allow us., U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. This subreddit is not affiliated with U.S. Citizenship and Immigration Services or the Federal Government of the United States. ... No, it's a waste of tier 2 officer time. Don't even try. I don't know what the ..., Posted by u/Bubbly_Ad_1741 - 1 vote and 2 comments, Hi all, so my wife has been waiting for her case for over 2 years now(05/24 NOA1) Every time we call the USCIS the representative says we can ask to speak to a tier 2 officer if you don't get a response/reply within 30 days…but every time we call them they send a letter couple days later stating "the case is still under view, no other information available", Getting to a Tier-2 officer is incredibly difficult. We tried several times and the Tier-1 just won't do it unless they see fit. Apparently they have a list of conditions and only if you fall in that list do they send a request to Tier-2 officer to call you in 48-72 hours. They do. Have a list that is., One of the cancellation notices was for an interview/oath ceremony for an N-600 case which is the only one I felt the need to call USCIS. Talked to a tier 2 officer who said that it was something to do with the local field office accidentally cancelling the interview/oath which automatically triggered the notice being sent out, but stated that ..., I have tried it t2 times and call backs from tier 2 Officer both the times in the specified window good luck 09/19/2019 - Case Approved i130 & i485 06/28/2021 - i-751 sent via UPS 07/02/2021 - Check was cashed & got receipt number starting SRC 07/06/2021 - Received 18 months extension in mail 08/16/2021 - biometrics waived; received i797 in mail., call back from tier 2. Folks! Has anyone received a call back from USCIS Tier 2 officer? My EB1B I 485 got approved and the very next day it was reopened for reconsideration. No explanation was provided for reopening the case. I chatted with a live agent via Emma and they said that a Tier 2 officer will call me in 30 days., Labor Certification and Ability to Pay. Employment-based, second-preference petitions must usually be accompanied by a certified Application for Permanent Employment Certification from the Department of Labor (DOL) on ETA Form 9089, however, DOL provides for a blanket (Schedule A) certification in certain situations., Release Date. 04/29/2024. WASHINGTON —The Department of Homeland Security and U.S. Citizenship and Immigration Services today announced a final rule to strengthen the integrity of the T nonimmigrant status (T visa) and ensure eligible victims of human trafficking can access protections and stabilizing benefits on a timely manner., Service of Process of Summons and Complaints. Pursuant to Federal Rules of Civil Procedure, Rule 4 (i) (2), mail summons and complaints against the Department or its personnel in their official capacity by registered or certified mail, to: USCIS. Office of the Chief Counsel. 5900 Capital Gateway Drive. Mail Stop 2120. Camp Springs, MD 20588-0009., K3 visa. So I know there is a lot of debate of whether or not filing a K3 visa could possibly expedite your case, due to USCIS potentially looking at the K3 application sooner and rejecting it while simultaneously approving the I-130. My husband and I initially use to be K1 applicants, however we got married and switched to I-130., Smartsheet is one of the most popular project management and collaboration tools available in the market today. It’s used by businesses of all sizes, from small startups to large e..., The Federal Financial Management System (FFMS) is a web-based, workflow management and financial transaction system that provides core financial management functions for U.S. Immigration and Customs Enforcement (ICE) and five other components within the Department of Homeland Security (DHS): U.S. Citizenship and Immigration Services (USCIS ..., I guess we all still need to wait for the official announcement from USCIS. I called DHS and the woman on the line said that the I-94 with L2S would fall under category 7 for the Class C documents, but she was 1) incredibly rude and 2) didn't know about the L2S so was probably full of it., Mar 11, 2024 · Career Opportunities. As the federal government agency that administers immigration benefits for the United States, U.S. Citizenship and Immigration Services (USCIS) offers exciting career opportunities to make a meaningful impact on our country’s future. Join a dedicated and diverse workforce and help uphold America’s promise as a nation ..., A Step-by-Step Guide to Expediting Your Case With USCIS. Step 1: Get Your Receipt Notice. Step 2: Call USCIS. Step 3: Speak to Tier 1 or Tier 2 Officer. Step 4: Make Your Request and Get an Expedite Service Request Number. Step 5: Track Expedite Request. Step 6: Get an Email To Submit Request Documentation., See INA 214(p)(6) ("The Secretary may grant work authorization to any alien who has a pending, bona fide application for nonimmigrant status under section 101(a)(15)(U).").. See Appendix: Bona Fide Determination Process Flowchart [3 USCIS-PM C.5, Appendices Tab].See Black's Law Dictionary (11th ed. 2019). Submission of biometrics is a requirement for principal petitioners as wel, Yes! I heard back from both USCIS' tier 2 officer and Senator Dianne Feinstein(yes I also asked the Senator). They confirmed my case is back in the interview queue waiting to be rescheduled. Senator Dianne Feinstein even provided me the date that my case was placed back to the queue, which is on 5/2., Tier 2, staffed by USCIS Immigration Services Officers, receives regular training on inquiry resolution and the most frequent challenges faced by customers , as well as the same immigration training required of all USCIS officers. USCIS has a quality assurance team that reviews interactions between customers and the USCIS Contact Center., Tier 2 officer. Still waiting for my i765 to be reviewed. I called USCIS and asked to let me speak with a Tier 2 officer. After waiting for many hours, I finally spoke with the officer, …, U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. ... Yes, they called back within 30 minutes luckily after the 30 days had passed and I requested a call from a tier 2 officer. It was early morning when I requested, like 10 minutes after they opened, maybe thats ..., As you may know, it's basically impossible now to get a person on the USCIS line if you're not a lawyer. Following advice from this sub and r/immigration, I was able to request a call from a tier 2 agent.As you can see, I had to brute force the bot into connecting me with a live person (Tier 1 agent) and also 'insist' upon a call from a Tier 2 agent (they originally said no, then agreed when I ..., Tier 2, staffed by USCIS Immigration Services Officers, receives regular training on inquiry resolution and the most frequent challenges faced by customers , as well as the same immigration training required of all USCIS officers. USCIS has a quality assurance team that reviews interactions between customers and the USCIS Contact Center., Apr 11, 2024 · To speak to a live person at USCIS, call their toll-free phone number at 1-800-375-5283. The USCIS Contact Center operates on a two-tier model, with Customer Service Representatives (CSRs) handling basic queries and technical difficulties, while Immigration Service Officers (ISOs) address case-specific questions., record reported issues from USCIS customers and their legal representatives. • Tier 2 personnel: USCIS employees providing additional expertise for customer service; • Immigration Information Officers (IIO): USCIS employees who are trained to provide immigration information on pending cases., I spoke to a Tier 2 Supervisor 5 days ago. Tier 2 Supervisor Advised he would be emailing the officer at Nebraska Service Center who would be making a decision on our case, and we would receive a response in 1-5 days. Our USCIS account states. As of March 28, 2017, your general inquiry, referral ..., • Receiving military-type training from, or on behalf of, a qualified Tier III terrorist organization.2 See Attachment. This policy memorandum (PM) guides USCIS adjudicators on implementation of the Secretary's ... (USCIS) officer knows, or has reasonable grounds to believe, is engaged in or is likely to engage after entry in any terrorist, Around 16 business days. 1. Sweet-Donut1185. • 2 yr. ago. Two times I requested a tier 2 officer both times, I was told my matter was urgent and would receive a call back within 72 hours. I never received a call 😕. 1. Share. true.