Where can i return my fios equipment

Had to stop the verizon fios internet service because of moving. Got confused when it comes to returning the equipment. The only verizon equipment I have is a "router1 router2" thing; not sure because it does not look like any other regular ones.Asked the customer service on Twitter, they claimed that I could return the device to a UPS store with the disconnection request number, and UPS would ...

It's Verizon's equipment, most likely installed under a form of utility easement. If you truly need it removed, contact Verizon. It may take a while due to COVID-19 restrictions preventing techs from entering homes. In short, just leave it be. Unplug it if you like.Netgear: Press and hold the reset button for around 7 seconds . Linksys: Press and hold the reset button for 10-15 seconds . D-Link: Press and hold the reset button for 10 seconds . TP-Link: Hold the WPS/RESET button until the SYS LED flashes quickly ( over 10 seconds ). Cisco: Press and hold the reset button while powering on the router, …It always remains Verizon property. The router is supposed to be removed by the tenant when they leave. If they're renting it and won't have FiOS at their new place, they should return it. Otherwise, they should keep it. It can be used with pretty much any ISP, not just Verizon. 2.Mon-Sat: 10 am - 8 pm, Sun: 12 pm - 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am - 8 pm, Sun: 12 pm - 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.How to return your Verizon equipment. When you cancel your Verizon Fios plan, you’ll have to return your equipment within 30 days or be charged a fee. To cancel, sign in to your Verizon account to print a prepaid shipping label. Then, follow the instructions on the shipping label to send back your equipment.Find a Verizon store. Book an appointment, explore local. promotions and plan your visit to a store. near you. Enter ZIP code or city, state. Use my location.

Affix the return shipping. label to the box. 3 . Drop off the box. You can drop off the package at your local Post Office ™ or The UPS Store ® location. Your return will . not be noted on your account until we receive it, which could take up to 2 weeks. For the fastest return method: · Take your equipment directly to your nearest FedEx ®There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...Report a security issue with your Verizon Fios service. There are several ways to report a security issue to the Verizon team. You can: ... You can return your equipment for free by signing into your account and printing a prepaid return label. Then, drop off your equipment at any UPS location. Return equipment within 30 days of your service ...Cox equipment must be returned within 15 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. The following items must be returned to avoid charges: Digital Receivers. Power Cords / Power Supplies.Slightly larger than a credit card, a CableCARD plugs into the back of your digital cable-ready (DCR) devices (i.e., TV or DVR) to provide access to the high definition (HD) and standard definition (SD) digital programs included with your FIos TV subscription without the need for a Set-Top Box. Private Viewing customers can order Pay-Per-View ...Equipment returns. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. To return your equipment: Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment Charges.The equipment includes routers, modems, set-top boxes, DVRs, and other devices. The program is free of charge and is available to all Verizon Fios customers. How to Return Your Verizon Fios Equipment? The process of returning your Verizon Fios equipment is different based on the device you rented. Here are the general steps for returning your ...There's no way for users to do it, and sometimes equipment that was returned still shows up on a bill. although it may not be on the bill but still show up online in MyVerizon. A phone call or chat usually takes care of it, and for some reason the people on the phone or chat can't fix it themselved. It's a very weak inventory control system.

Verizon Whole-Home Wi-Fi FAQs. Verizon Whole-Home Wi-Fi allows customers to enjoy Wi-Fi coverage throughout the home, especially when there is a need to cover larger homes or overcome obstacles like brick and concrete walls, by providing our Fios Router together with up to one Fios Extender. Get coverage, even in those hard to reach places.Give us a call Monday - Friday, 8:00 - 7:00pm EDT, at 1.844.837.2262. Remember to have your account information handy. Once your service is cancelled, don't forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.How do I return my Verizon FiOS set top box? Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800.Jun 24, 2015 · Once the equipment is received we will issue the appropriate credit (s) to your bill. To return this equipment, please use the box (es) and return label that was sent to you and bring the packaged items to your local UPS&reg or you can check here for a Verizon location near you. They will ship it back to us at no cost to you.The associate at my nearest Fios store told me service termination might happen when I went to return the router in-store due to how the request is processed. The associate said we should talk to customer service beforehand to get an order created before returning in-store or can return the router now and talk to an accounts manager asap to ...Sign into your My Verizon account. Choose 'Chat with us' — the snowflake icon online or in the app. Type 'Cancel' into the question box. Follow the prompts to disconnect service or chat with an agent. Depending on where you live, canceling in person at a Verizon store is possible.

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Whether you are replacing equipment or terminating services, any equipment supplied by Hawaiian Telcom must be returned within 45 days of disconnection. Important things to note: An equipment return fee of $200 per device will be billed to your final invoice 14 days after service disconnection.01-19-2009 02:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. I have recently cancelled my fios internet and tv service.Yes, UPS will take care of packaging and returning the equipment, no charge. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords.Connect to the ⁢Verizon‌ Fios website using your‍ computer⁤ or mobile device. Sign in to your Verizon ⁣Fios account with your username and password. Navigate to the returns or equipment section to find the option to return the⁢ Router. Once in the corresponding section‌, search and select the option «Return⁢ equipment» or similar.

Can I return my Verizon FIOS equipment to a Verizon store? Verizon is known for its strict return policy. You should follow the return process carefully if you want to avoid penalty charges. Once you have canceled your Verizon service, you can decide whether you want to start the return procedure by: Taking the equipment to the nearest …Returning equipment can be a daunting task, especially if you are unfamiliar with the process. Whether you are returning rented equipment or returning items after a lease or purcha...Before you begin installing your new equipment, some of your existing equipment will need to be disconnected and sent back to Verizon. 2. Existing equipment you must DISCONNECT AND RETURN • Media Client(s) with their Power Cord(s) 3. Place your old Media Client(s) with Power Cord(s) in the shipping box and return them to VerizonHi. We upgraded our FIOS equipment and plan a couple of months ago. The FIOS technician took our equipment and said that he would return it. Despite me making calls to Verizon to try to prevent being charged (I received email warnings about late equipment), and using their chat feature, we were charged for the equipment.Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.Just an update here. By 09/2023, the Verizon agent mentioned that UPS store no longer accepts Fios equipment returns and I have to go to the store to return them. "I have checked the details and I'm sorry to inform you that UPS store is not accepting the router returns right now. I request you to please return the router in Verizon store.Post-scratch-off, we should return all Verizon FiOS hardware within the following 30 days and packed up well in their original boxes. Afterward, we attach a delivery mark to the package box, we can either straightforwardly transport the container to Verizon or return it using assigned Verizon stores that are indeed close to us.How do I cancel my FIOS equipment and return? You can cancel your Fios service by contacting Verizon at 844-837-2262 between 8:00 - 5:00 PM EST, Monday - Friday. When you contact them, be ready with your account details for a smooth and quick cancellation process.3). In rare cases, a Verizon Truck can pick it up. 4). Make sure you return the STB and a remote (take the batteries out) if they sent you one. I found it easier to keep the remote that was already programmed for my non-STB devices, so I returned the remote control they sent out with the replacement equipment.9. Return Equipment. The 30-day window is for you to return your Fios equipment. For example: The 30-day window starts on the day you receive the equipment. 10. Check Your Account Online. You can check your account for possible services by visiting your online account directly and double check the service you have been canceled.03-28-2022 09:56 PM. The 5G home wifi router (big white cube/brick) was sent to my house. The service doesn't work at my house/no 5G signal from the towers at my house. Support was not able to fix it and left me hanging for 3 weeks twiddling my thumbs. The 30 day mark is coming up soon and I need to get this device back to Verizon.Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm . If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package.

Verizon has told me twice over the phone the current fax number will work with my fios service. I just need to cancel my analog service and pay and add the line to my fios service for 9.99/month. Though one person told me it would take a couple days for the number to switch over the other told me 24 hours.

I recently moved and transferred my Fios service to my new home. I was asked to return the old equipment, which I did using the pre-paid UPS label. That was several weeks ago. I keep getting reminders that I need to return my equipment or I will be charged up to $650 per each device. I have a tracking number that shows it has already been ...Equipment Return . I just cancelled my Verizon Fios because I will be moving and the service is not available at my new apartment complex. When initially setup, the installation consisted of putting in a black Verizon "ont" box and a white Verizon box that says "power ok" on the outside. ... Hopefully our archive of posts here can help ...The Fios Equipment Return Address is: Verizon Fios Returns. 1320 Main Street Floor 3G1 Buffalo, NY 14209. When returning your equipment, be sure to include a note with your name, address and account number. This will help Verizon process your return quickly and efficiently.Stores near null. Enter a zip code, city or state and select from the drop down list. Use my location. Call the Caribbean, Central & South America on us for 3 yrs. W/ Global Choice & new line on select Unlimited plans. Then $10/mo. In-store only. There are no stores in this area. Please try again with a different ZIP Code.FiOS. I am moving from Virginia to Ohio, and it would be easier to return my router at a location in Ohio if allowed. I will get a receipt regardless of where I return it, but curious if anyone has experience with this. Thank you in advance! 1.Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), …Normally when Verizon sends out a replacement router they will include either: A. a return shipping label with instructions to ship it back. or B. a note that the model router you have is not required to be sent back. Examples of this are the models MI424WR Rev. A, MI424WR Rev. B, and MI424WR Rev. C. there may be other older routers that we no ...It usually costs around $15 to rent a modem and router from your internet provider, while you can buy your own for as little as $100, especially if you go with …Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.Only certain Verizon stores accept FiOS equipment (and they are all non-corporate locations I think). I don't know how current this list is, but I believe these are the locations …

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Post-scratch-off, we should return all Verizon FiOS hardware within the following 30 days and packed up well in their original boxes. Afterward, we attach a delivery mark to the package box, we can either straightforwardly transport the container to Verizon or return it using assigned Verizon stores that are indeed close to us.I replaced the FIOS Gateway G1100 router with my own. Can I drop off the FIOS router at a store? How soon will the $10 monthly rental charge beA few days later, the technician confirmed on the phone and through a text message he did return the equipment. However, FIOS is showing that I still have not returned anything and are looking to ...Protective towing equipment gives you peace of mind when you're hauling anything. Learn all about protective towing equipment at HowStuffWorks. Advertisement Protective towing equi...I would like to return my FiOS TV STB. Can I receive a return kit? During this pandemic, I do not want to go into a store to return the equipment. Massachusetts is under a stay at home advisory.Once the equipment is received we will issue the appropriate credit (s) to your bill. To return this equipment, please use the box (es) and return label that was sent to you and bring the packaged items to your local UPS&reg or you can check here for a Verizon location near you. They will ship it back to us at no cost to you.You can return your Verizon Fios set top boxes (TV boxes), routers, ONT boxes and any other equipment provided by Verizon during your service. FAQ 2: How do I locate a return location? You can locate the nearest Verizon return location by entering your zip code on the Verizon website or calling customer support.06-22-2015 09:51 AM. Hey guys i need some help trying to figure out how to replace a faulty set top box. I've been having issues for about 3-4 months now. I've tried trouble shooting over the tv. I also tried calling in customer service, they trouble shoot and say nothing is wrong and everything should be working fine. ….

A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location. To learn how to return home internet equipment (e.g. routers, receivers), visit our LTE Home Internet FAQs, 5G Home ...February 20 Answer . Thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store or you can drop off at one of our stores. Click through the link I provided and it will explain everything a bit further. Let us know if you have any other questions.Equipment returns Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.@mallove wrote: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract. Where do we ship FiOS internet equipment for return? Thanks, Ethan The return is supposed to be brought to a Fios Corporate store location. Not a Verizo...When upgrading, downgrading, terminating, or moving* your TDS services, certain equipment provided by TDS must be returned. Upon request, you'll be sent a return kit with a pre-paid shipping label to use to send back equipment. To avoid unreturned equipment charges, TDS must receive the return-kit with all TDS equipment on your account within ...Stores near null. Enter a zip code, city or state and select from the drop down list. Use my location. Call the Caribbean, Central & South America on us for 3 yrs. W/ Global Choice & new line on select Unlimited plans. Then $10/mo. In-store only. There are no stores in this area. Please try again with a different ZIP Code.Verizon Routers. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. Business Customers: Learn about Routers for Small Business.Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. How do I cancel my FIOS equipment and return? If you'd still like to cancel, give us a call Monday - Friday, 8:00 - 5:00pm EST, at 1.844. 837.2262.Drop off at UPS is best option. They will ask for your verizon "order number". Otherwise you pay for shipping. You can try your verizon plan page to switch the verizon router to "user supplied". Or call verizon and request an equipment return. They should email you an equipment return "order number". 1. Where can i return my fios equipment, Sep 20, 2023 · Old Verizon routers can work as a Wi-Fi extender, connecting more devices to your network. An old router can extend your internet linkup to a broader range, allowing smarter use of connected devices with ease. You can easily reach more users across busy networks, especially channels with multiple users. Old Verizon routers might connect to ..., Verizon Store Locations. One option for returning your Verizon router is to visit a Verizon store location. You can find your nearest Verizon store by visiting the Verizon website and using their store locator tool. Once you arrive at the store, you can explain that you need to return your router and they will assist you with the process., We would like to show you a description here but the site won’t allow us., Cancel or Suspend Verizon TV, Internet or Home Service | Billing & Account We never want to see you go and would love to convince you ..., I also asked him to confirm that I have not been charged a non-return fee. I'll check in 7-10 days when the return kit arrives. Interesting side note, I had a text chat with Verizon support on the 5G home team as well and they just said don't return it. Its fine. Edit 9/21/2022: Return kit never arrived lmaooo., This depends on your Pon architecture/ONT Model, call and talk to the Verizon FSC about it. 0 Likes. Reply. tns2. Community Leader. 09-11-2013 05:37 AM. I believe its messy if you have that many TV's. Has to do with the maximum number of MOCA connections which is, or at least was, 8. That allows for seven STB/DVR., Find the ONT, open the access door/panel, plug an ethernet cable (at the bottom next to the coaxial cable) into the terminal's ethernet port, and connect it to the Verizon router. The ONT and ..., /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ..., Support. Bill & account. Find out how to return your AT&T equipment. Learn how to send back your AT&T Internet, AT&T Fiber, AT&T Internet Air, Fixed Wireless …, /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ..., Easily return your Verizon equipment with our clear, step-by-step guide. Unraveling the return process to make it user-friendly and hassle-free., Verizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available. Not too helpful -, The new Fios TV ® Voice Remote is a much smaller, sleeker and more advanced remote than many. It offers voice commands and even has a "find my Fios TV Voice Remote" feature in case it ever gets misplaced. It's convenient, intuitive and mostly--it's just fun to use. The Fios TV Voice Remote is designed specifically for Verizon's latest model ..., Verizon Claims I did not Return my Equipment $658.31 Charge - Now Affecting My Credit Score. regina52. Newbie. 02-02-2015 01:11 PM. I returned my FIOS equipment to Verizon on 8/22/14 and Verizon keeps claiming they have no record of receiving it. I have spent over 5 hours on the phone with them, called them at least 3 times., Had to stop the verizon fios internet service because of moving. Got confused when it comes to returning the equipment. The only verizon equipment I have is a "router1 router2" thing; not sure because it does not look like any other regular ones.Asked the customer service on Twitter, they claimed that I could return the device to a UPS store …, Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location. Return to AT&T. Gateways & hubs. Return these items with their power supply. BGW320. BGW210 . All-Fi Hub . Return to AT&T. Extenders & boosters. Return these items with their power supply. AirTies 4971 . All-Fi Booster ., First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2., /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ..., 252 posts · Joined 2014. #1 · Jan 9, 2016. I have Verizon Fios and I really want to upgrade my DVR, but I really don't want to forever lose some of my recordings. Apparently they have no way of transferring old recordings to a new DVR, which is ridiculous. I know many people have saved their DVR recordings to an external hard drive or a DVD., I have four pieces of equipment to return. Fios TV One, two Mini's and a G1100 router. The return kit I was sent looks designed for the old grey DVR's cable companies were using ten years ago. The smaller DVR's I have will likely move around during shipping and I don't want to be charged if the equipment is damaged., For Verizon FIOS, you can return it either by mailing it through UPS or at specific Verizon FIOS TV store locations. To avoid returnee equipment fees, it is essential to return the equipment within 30 days of cancellation. You can feel free to reach out to Verizon for further support in ensuring a successful return., Make sure you take pictures of the router serial number panel AND the UPS labels. Additionally make sure you obtain a delivery confirmation reference from UPS once you've mailed it back. You may need all of these to avoid trouble. I'm still waiting as well., To generate and print ONE prepaid UPS shipping label please visit our Equipment Return page for instructions. You may package the equipment yourself using a cardboard box you have at home and apply the label you printed at home, or you can bring your equipment to a UPS Store and an employee will pack and ship the equipment for you.. Please note: …, Only certain Verizon stores accept FiOS equipment (and they are all non-corporate locations I think). I don't know how current this list is, but I believe these are the locations …, turn your router over and look for the label that. includes the serial number and MAC address. Directly under the word "Linksys at the top of. the label is the Model No. field. It should say. "BEFW11S4 ver. X" where "X" is the version. number of your router. Download Version 2 user guide., 9. Return Equipment. The 30-day window is for you to return your Fios equipment. For example: The 30-day window starts on the day you receive the equipment. 10. Check Your Account Online. You can check your account for possible services by visiting your online account directly and double check the service you have been canceled., Correction: There is no refund after 6 months. f. Return of AT&T Equipment: Except as otherwise provided, AT&T Equipment must be returned to AT&T undamaged, within twenty-one (21) calendar days after your Service is terminated for any reason. If equipment is not returned within twenty-one (21) calendar days, or is returned damaged, you will be ..., Additionally,how do i cancel my fios equipment and return? If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, ..., Was this helpful? (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs. Watch this video to ..., Yes, you can return Verizon FiOS equipment even if you no longer have an account. Whether you've switched providers or canceled your service, Verizon understands that returning equipment is a necessary step. Just make sure to follow the return methods outlined in this guide, and you'll be able to return your equipment hassle-free. ..., The beeping could return. My thought would be to open the BBU and remove the battery altogether. When the time comes to replace the ONT, the new unit won't come with a BBU. At that point, purchasing a UPS for the ONT and router might be worth exploring., I cannot "go back" or hit an "Off" button on the Roku remote that then defaults back to cable TV. The only way I can do it is to pick up the LG TV remote (not the Verizon cable box remote) and laboriously switch between HDMI inpiuts by pressing various buttons. Seems awfully convoluted just to go from Roku BACK to cable TV., If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They've been known to do that. How do I cancel my FIOS equipment and return? If you'd still like to cancel, give us a call Monday - Friday, 8:00 - 5:00pm EST, at 1.844. 837.2262.