Xfinity app not working on roku error 500

103.6K Messages. 2 years ago. Try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 2.

If you experienced this on the Stream app you can also try deleting the app from your device and reinstalling. Please let us know if you are still experiencing this concern. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If not, post your question and get answers from Comcast employees and/or customers like you. Or, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically.My Fox News app did not need to be updated. I uninstalled it, reinstalled it, and restarted the TV. All several times. The app starts but no matter what program I select, whether live TV or an older show, the screen does not budge from the selection screen. No show starts, And I am logged on with Xfinity.

In recent years, streaming devices have revolutionized the way we consume entertainment. One such device that has gained immense popularity is Roku. Before diving into how Roku wor...Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro...XfinityJeniece. Hey there, @user_f65d7d, thanks for reaching out through Xfinity Forums regarding the issues with the Xfinity Stream app. We would be happy to help you with troubleshooting your Stream app.Hello, @user_r0gwh5 . Thank you for reaching our over Xfinity Forums for support, you have contacted the right place for assistance with the Xfinity Stream App. There was a known issue that our dedicated engineers were able to get corrected. Please let me know if you're still experiencing any issues with the Xfinity Stream App on your Roku ...Using the Xfinity Stream app. When you open the Xfinity Stream app, you'll see Featured and Trending TV shows on now. Swipe on your Apple TV remote or the remote app on your iPhone to scroll through. Press the center to choose an option. You can also swipe left until the navigation bar opens on the left. From here, you can go to:

After the freeze, the audio will be severely out of sync with the video. The only way to resolve the desync is to back out of the stream to the Xfinity app main screen or guide, and re-enter the stream. Usually, the stream will just desync again at the next commercial break. It doesn't happen every commercial break, but I would estimate that it ...This is not an Xfinity issue, and it isn't isolated to the Xfinity Stream app. Roku has confirmed this is an issue on their end, caused by a software update to their devices that they initiated. You can enjoy content using Xfinity Stream, online and through the app, on a compatible non-Roku streaming device, where sound quality should not be ...Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.Welcome to the subreddit of America’s newest wireless network! Dish Wireless is the fourth largest wireless carrier in the U.S., offering a new kind of network experience; from Project Genesis to Boost Infinite, Dish is blazing a new trail in wireless with a network that can instantly switch between Dish’s Native 5G network and AT&T and T-Mobile wherever you are for the best experience.

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We have noticed that uninstalling and reinstalling the Xfintiy beta can clear up many issues including the error 500. If that does not work, it may be an issue with your connection and not the application itself. Try powering off your Modem/Gateway and removing the coaxial cable from it for about 3 to 5 minutes.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.so far these are the steps I have tried: -unplugged tv and wait 1 minute to plug back in. -sign out of the xfinity stream beta app and sign back in. -remove and reinstall beta app (3 times) -update the beta app. -reset roku tv back to factory setting and reinstall everything again. Nothing I did fixed anything.Jun 28, 2020 · (4) Reinstall the Xfinity App on your Roku. You'll need to re-input your credentials and go through the verification process via the web. (5) Your Xfinity Streaming app should now work perfectly.Feb 4, 2024 · Hello, I have a Roku device in my workout room and the xfinity stream app stopped working last week. I have tried deleting the app and re-downloading. I’ve reset the Roku device. I’ve unplugged the Roku and plugged it back in. Nothing works. Why are there always problems with xfinity stream? Does anyone have a fix?

Dec 3, 2023 · my xfinity stream app does not work on my Roku TV when I am not in an xfinity error.  Gives me the error that I must be on an xfinity wifiXfinity Stream Beta app not working, error 500. Xfinity Stream Beta app on Roku Streaming Stick+ isn't working the past 2 days. Xfinity support tested all connection and setting on there end, seems all okay.Re: Xfinity Stream version 6.8 (not beta) TVAPP-00101. Hi @Barticus. Thanks for reaching out here in the Community. In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the ...When I try to connect to Xfinity it says sorry try again later. Here is the initial step for troubleshooting that may be effective. Kindly disconnect the power cable of your Roku device and Wi-Fi router for a minute and then reconnect it to restart the device. This should prompt your TV to display the Roku logo.CCMartin. Hey there, @user_1313bb. Some channels and movies block access for screen mirroring outside of the home network. Since the internet is off, your personal network, it will block. From there, connecting to your app will be able to stream content on the TV as in "network".Same problem here in Salem, Oregon. Roku Ultra 4670RW running software version 12.5.0 Build 4178-46, Xfinity Stream version 6.14 build 0. Roku Ultra 4800X running software version 12.5.0 Build 4178-C2, Xfinity Stream 6.14 build 0.Jan 26, 2024 · 4 months ago. @user_f693bd Upon checking our records, we see this is a known issue affecting the Xfinity Streaming App on Samsung TV's. Our support team is aware of the problem, and we are actively working on a solution. I assure you that we have the best team working on this. We appreciate your continued patience and understanding.Solution code. Make sure you're on your home network, then exit the app and restart it. If you have two or more Xfinity accounts, you may need to link them in order to manage both accounts under one Xfinity ID . Visit How to link, unlink, and switch between Xfinity accounts for more information. If the issue persists, contact us.To resolve the issue, try the following steps: Check your network connection: Ensure that your Roku device is connected to the internet and has a stable network connection. Restart your Roku device: Power off your Roku device and turn it back on again. This may help clear any temporary issues.XfinityJeniece. Hey there, @user_f65d7d, thanks for reaching out through Xfinity Forums regarding the issues with the Xfinity Stream app. We would be happy to help you with troubleshooting your Stream app.

Sep 10, 2023 · We appreciate you for your time spent in reaching out to XFINITY for help with the XFINITY Stream app not working on the Roku device. I use the app all the time for my streaming entertainment, so I understand the inconvenience that this can cause. I am sorry to learn about this experience. Thank you also for your patience with us. We can help.

Select the Magnifying Glass icon. Enter Xfinity Stream using the on-screen keyboard and select Done. Select the Xfinity Stream app and then choose Download. Once installation is complete, select Open to start using the Xfinity Stream app. When asked, register your device and sign in with your Xfinity ID and password.To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon.You may need to disconnect the phone and factory reset the router too, to see if there was a communication issue between the Roku and router. If that fails, our team can help by looking into your account. We are here to help! -MartinB. 1.To send a direct message: Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.@ad34754932 . Bally Sports is supported on Roku, but Bally Sports+ (streaming service) isn't supported yet, and wont be until the Bally Sports app is updated/enabled in mid-July: "At launch, consumers were able use the new regional sports network (RSN) streaming service on Apple TV, Amazon Fire TV, Android TV, iOS, and Android; it is expected to come to Roku devices in mid-July.Problem Solver. •. 358 Messages. 1 month ago. @user_1dx89p Power off your Roku. Unplug your cable modem for a few minutes. Plug back in. Once online, power up the Roku. Hopefully that solved the issue.If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.

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The current problem for me (and, yes, there have been others in the past) is that I cannot DELETE ports forwarded previously, configured on devices no longer on my LAN. From my computer, I log in to my gateway (192.168.1.1) and select Port Forwarding. It says I must go to an Xfinity web site to configure port forwarding.May 2, 2020 · as you stated the number of activated streaming devices on your account can be quite high and as you said the key is simultaneous (that includes smart devices, pc/laptops, roku devices). smart TVs are smart devices. if the device has exited the Xfinity menu the device is no longer using streaming. note that PCs can tie up a stream slot if not exited properly (closing the stream on the web page ...The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue. Skip to main content. Home. Welcome. Getting Started. Sign in. Xfinity Stream App. Xfinity Community Forum. Xfinity Apps. Xfinity Stream App. Xfinity app on Roku ...Xfinity ROKU App Error TVAPP-00101: How to Fix Xfinity App Error Code TVAPP-00101 (FIXED)In this video, I'll show you How to Fix Xfinity ROKU App Error TVAPP...XfinityStream not working on LG Smart Tv. I just bought this TV, and this TV is connected to xfinity internet as well but any time I try to connect or even restart my router and download the app onto my TV plus scanning the QR code it keeps saying "this package is not yet available on this device". Is it only just lg tv's that this isn't ...Solved. I've tried everything. Roku device 3930x. Keep getting error 500. Had an xfinity tech come out and just shake his head and claim the roku device is to blame. Told me to buy another. Every other app works just fine on this roku. Internet connection is excellent and it's connected to my xfinity wifi.Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...To cancel an Apple TV+ subscription you activated from Roku, highlight the Apple TV app > select the Star button on your Roku remote > Manage subscription > Cancel subscription. You can also manage your subscription from tv.apple.com > Settings > Subscriptions > Cancel Subscription.Getting TNT and TBS “Not Authorized” messages when I DO have a TV provider and is part of my subscription. Sane message on all 4 Roku devices. Has worked up until 3 days ago. I tried all the basic stuff (cleared cache, removed and added channel, reset Rokus between steps. Called cable company and th...We were aware that the Xfinity Stream App was not functioning properly on Sunday, however, it was resolved later that day. If you are still experiencing any trouble, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.I have a 55" Insignia Roku TV, on which I'm receiving the TVAPP-00100 message every time I try to use the Xfinity Stream app. I have tried the 'unplug the modem' solution and it had no effect for me. The app works fine on my 42" Insignia TV, tablet, and cell phone. Only the 55" doesn't work. I have also tried uninstalling and reinstalling the ... ….

That said, Xfinity absolutely should be testing their app on the Roku platform more thoroughly, and I've seen customers addressing it directly with them as I have the same issue. 1 Kudo. Roku Stream Xfinity app Mini Guide no longer in sync with channel your on. If channel selected using Last Channels feature, mini guide stays as previous ...Visitor. •. 2 Messages. After I uninstalled, restarted, reinstalled it still wouldn't work. I unplugged my roku and after replugging it in I reset my wireless connection. After that, when I reinstalled the Xfinity app I finally got the "authorize" screen and it worked. It shouldn't be this hard, but have noticed that this happens if I don't ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Oct 22, 2020 · Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Manufacturer support & warranty resources; Discussions; Roku Audio. Discussions; Roku Smart Home. Using your smart home devices; Cameras & …If you're not sure which model you're using, click here. Apple TV (4th generation or later): To get started, we would suggest force closing the app and relaunching it. To do so: Double tap on the TV button on your Apple TV remote. Navigate to the FOX App and swipe up to close the app. Re-select the app to open it and see if the issue is ...Select the Account tab from the bottom right corner of the app. Select Activate xFi Pods under Devices section. Choose which xFi Pod you're installing. Tap Get Started to begin activating your xFi Pods! If you already have xFi Pods (1st Generation) on your network and are now activating xFi Pods (2nd Generation), you'll be instructed to ...Depending on your Roku model and Roku version number you'll find "System restart" under Roku menu path Settings > System > Power or under Settings > System. (Note, on a Roku Tv, just turning it off and back on does not give you a full resart.) Reinstall the channel. Note it will be added to the END of the channel grid.Pay your Xfinity bill. Tap the Account tab. Tap the Your total balance due billing card. Tap Make a Payment. You may be required to sign in again. Note: If you already have automatic payments scheduled and would like to make an early payment, tap Make early payment. Select the payment amount, the date you'd like to pay and the payment method.roku xfinity stream not working I called customer support and they stated they no longer are supporting Roku as a streaming platform. As I have been using these services for over the past 4 years this is really a disappointment as i finally got the service with internet and NOWTV that i want and then they no longer support it.When you're trying to enjoy your favourite shows via the Xfinity Stream app on your Roku or other streaming devices, encountering issues with the. Skip to content. ... How to Fix Xfinity Stream Authorize Enter Code Not Working. If Xfinity stream authorization not working, check the internet connection, service status and typo errors. Xfinity app not working on roku error 500, Our customers using the Xfinity Stream app and Xfinity Stream app Beta using the Roku device to stream have been reporting a few issues using the app. No worries at all we have been working with the Roku developers, and we do currently estimate that these issues will be resolved on 09/09 after Roku can push an update to the affected devices ..., Re: error: TVAPP-00500 on the Mini Guide, also having audio issues. Same issue here on/off for over a year now on multiple Roku's at multiple properties, so the issue is with Xfinity, not you. The only solution I've found so far, is to unplug the tv or perform a reboot from the Roku setting menu under "power". This will immediately clear up the ..., I have top-tier internet through Xfinity, as well as an Xfinity cable subscription. My Roku is connected to my home wifi with no connectivity issues, all other apps work fine. I use the Stream app on my phone without issue. I have tried resetting my modem, router, Roku, as well as uninstalling and re-installing the app many times., Arm or disarm your system. Set rules. Receive real-time notifications. And access connected smart home devices. Download the Xfinity App and easily access, control, and enhance your Xfinity services. Plus manage your account, stream, and more. From anywhere., Nov 2, 2023 · My xfinity stream app is showing error code TVAPP-00101 on the TV....we have logged out, logged back in, and Uninstalled the app and it's still not working. This ..., You may need to disconnect the phone and factory reset the router too, to see if there was a communication issue between the Roku and router. If that fails, our team can help by looking into your account. We are here to help! -MartinB. 1., Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message., Fire HD 8 (2017) Fire HD 8 (2018) Fire HD 8 (2020) Unfortunately, at this time, the Xfinity Stream app is not compatible with Amazon Firesticks. If you happen to get it to work on an Amazon Firestick unfortunately since it is not considered a compatible device, if it stops working there is nothing Comcast can do to assist you with getting it to ..., Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., 3. Reinstall the app. If your problem is still the same, you can reinstall the Xfinity app on Roku. Press the home button on the Roku remote. Go to the Xfinity app on the screen and press the Settings button on the remote now. In the given options, select “ Remove Channel. Select the Remove Channel option., Never miss a moment with your favorite shows and movies. The Xfinity Stream app is included with both Xfinity Internet and Xfinity TV services. Instantly enjoy TV shows, news, and live sports while your TV box is on the way. Download on the App Store. Get it on Google Play., Dec 23, 2023 · Hi @KRK14, A warm welcome to the Roku Community! In some cases, removing the affected channel and then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power > System restart., It wouldn't connect to recordings. I uninstalled and reinstalled and now it won't connect at all. My internet connection is fine and I can watch Stream on my Android phone so it's specific to the Kindle Fire. 1. CCEmilyS., In the meantime, here are two ways you can update the firmware manually and ensure that automatic updates are turned on: OPTION #1: Using your Samsung TV remote, navigate to Menu > Settings > Support > Software Update > Update Now. This should download and install any new updates., Jun 9, 2023 · Re: error: TVAPP-00500 on the Mini Guide, also having audio issues. Same issue here on/off for over a year now on multiple Roku's at multiple properties, so the issue is with Xfinity, not you. The only solution I've found so far, is to unplug the tv or perform a reboot from the Roku setting menu under "power". This will immediately clear up the ..., Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit..., Existing customer promotion. I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. They gave me a phone number of 888-203-6795 for the "Billing department" to call and verify that the promotion is real, and they gave me a code to prese., Xfinity by Comcast outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly ..., Here's how: Unplug your TV from the power outlet. Hold down the power button on your TV (not on the remote) for at least 60 seconds. Plug your TV back into the wall outlet. Now try the Xfinity Stream app again. You may want to keep these instructions handy; a good restart solves a lot of TV bugs. 3., Jan 10, 2022 · We have noticed that uninstalling and reinstalling the Xfintiy beta can clear up many issues including the error 500. If that does not work, it may be an issue with your …, 1 Message. I am having same issues with the audio being out of synch and I too agree it's Xfinity's issue! My Roku worked just fine until XFinity stopped using their beta version and upgraded their app to current/final version. I've spent hours on the phone speaking to customer service reps who don't even acknowledge they know of this ..., Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more., Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window., However, I have 2 other Roku sticks that are working properly and an Android Fire stick that is working properly too. I just keep getting Error: TVAPP00101 on my Roku TV. I have uninstalled the app, unplugged the tv and reinstalled the app multiple times., @denroh if you are still having issues with your Xfinity Stream app on your Roku I would first recommend your model is listed as one of the supported devices that we know work with the Stream app and the Roku platform here. https://comca.st/3SmRmKZ, Sep 3, 2023 · Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line., Nov 24, 2021 · As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist., Force-quit the app. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop., After the freeze, the audio will be severely out of sync with the video. The only way to resolve the desync is to back out of the stream to the Xfinity app main screen or guide, and re-enter the stream. Usually, the stream will just desync again at the next commercial break. It doesn't happen every commercial break, but I would estimate that it ..., Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., Once locked, a Parental Control PIN is required before you can open the Tubi app. Use an Application Lock by selecting Settings > Parental Controls > Applications > Tubi. Once locked, you'll need to enter a PIN any time you try to open the Tubi app. Note: Once the Tubi app is opened, X1 Parental Control settings won't guard against content ..., Nov 16, 2021 · Restart & reset modem, roku etc. 3. Uninstall & reinstall xfinity steam app. 4. Add new user to my account and try authorising with the new user account. Tech team suggested what I already tried. Technician even came and check, but they say it is software issue that they cannot work on., Mar 24, 2024 · Problem Solver. •. 358 Messages. 1 month ago. @user_1dx89p Power off your Roku. Unplug your cable modem for a few minutes. Plug back in. Once online, power up the Roku. Hopefully that solved the issue.